Archive for twitter SmartBlogs

The numbers are in, and it’s official: 2014 is the year of Instagram. The four-year-old social media outlet built upon sharing photos and videos has surpassed the chatting, or tweeting, of its senior social competitor, eight-year-old Twitter. As reported in this article by SKIFT, Instagram has 300 million active users (MAUs), compared to Twitter’s 284 MAUs. Among the top heavy hitters in the social media world — including Facebook and YouTube — Instagram, the baby of the family, has achieved the highest growth rate, as well as acquired the most engaged community of users.[…] Continue Reading »

As we approach the holiday season, brands will be competing for the attention of customers and every single interaction will be crucial. So what can they do to make the most of their interactions, or what I like to call “atomic moments of truth?”

Let’s begin by examining a typical atomic moment of truth. A fan of your brand posts a tweet one evening in early December that her daughter’s holiday wish list is growing, and she doesn’t know where to begin: a #stressedmommy.[…] Continue Reading »

While Facebook, Twitter and Google Plus are excellent tools to engage existing customers, they serve a different function in the eyes of prospective customers than independent review platforms. Everyone knows your fans and followers love you; the best online review platforms are seen as more impartial and better places to research the quality of a business before making a purchase.[…] Continue Reading »

Since the announcement of its IPO in November 2013, Twitter has been highly scrutinized for its lack of user growth, but in the past few months, the platform has been shaking things up.

As a result of its newly introduced targeting capabilities, the possibility of an algorithmic timeline, a heightened focus on direct response, and what seems like a new wave of second-screen experiences, marketers have all eyes on Twitter.[…] Continue Reading »

Some of the best marketing advice author Jeff Rohrs ever received was from legendary rock musician Bruce Springsteen: “Audience is not brought to you or given to you; it’s something that you fight for.”

Jeff elaborates on this idea in his book, “AUDIENCE.” He believes that Facebook fans, Twitter followers and e-mail subscribers are among the most important assets a company can have.[…] Continue Reading »