Archive for training SmartBlogs
Restaurants can use smartphone applications and Web-based programs for more than menus and online ordering, as software companies offer options to help ensure, document and promote food safety. For example, Inspect2GO’s app for Apple’s iPad and iPhone and Google Android tablets uses a standard template that is modified based on specific aspects of food safety that a restaurant needs to track.[…] Continue Reading »
SmartPulse — our weekly nonscientific reader poll in SmartBrief on Sales — tracks feedback from sales managers and executives. We run the poll question each Wednesday in our e-newsletter.
Last week, we asked: Do your long-standing team members have trouble selling new products?
- Yes, but only sometimes: 46.81%
- Yes, almost always: 27.66%
- No, almost never: 25.53%
Not surprised by the “Yes” result this week.[…] Continue Reading »
A recent survey of Chicago restaurant staff found only half scored 70% or higher on basic safe food handling practices to prevent foodborne illnesses, so there is room for improvement in employee training.
One program that works is at Clyde’s Restaurant Group, where corporate operations manager Claude Andersen says food safety is a top priority for its 13 eateries in the Washington, D.C., metro area, including the historic Old Ebbitt Grill near the White House.[…] Continue Reading »
SmartPulse — our weekly nonscientific reader poll in SmartBrief on Sales — tracks feedback from sales managers and executives. We run the poll question each Wednesday in our e-newsletter.
Last week, we asked: Would you consider using games to increase your salespeople’s interest in training?
- Yes, we already have and it’s great: 33.33%
- Yes, but we haven’t done it yet: 32.48%
- Yes, we already have, but it didn’t work so well: 23.93%
- No: 10.26%
The key to training and motivating salespeople is keeping them engaged and making them feel a part of the process. Using games is one way to do this, especially because it gives you the opportunity to underscore your key learning takeaways so they will stick. If the game reinforces a training technique and the salesperson has fun engaging in the game, then it’s going to increase the odds that the salesperson will apply the technique in the field.[…] Continue Reading »
How General Motors keeps its brands from colliding; what to do about a bumbling board of directors; and a bunch of words that are best left out of your next presentation.
Read about all this and more in this week’s top five most-clicked links in SmartBrief on Leadership:
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