Archive for smartphone SmartBlogs
Technology and the recession have changed retailing forever. Just five years after the release of Apple’s first iPhone, retailers are able to engage customers on their own terms. Gone forever is “Clonetown USA,” with its repetitive retail landscape. The connected consumer, armed with a world of information in the palm of his hand, is a very different beast today, and retailers need to keep evolving to outsmart the competition and thrive.[…] Continue Reading »
SmartPulse — our weekly nonscientific reader poll in SmartBrief on Small Business — tracks feedback from small-business owners. We run the poll question each Thursday in our e-newsletter.
Last week, we asked: Do you trust applications on your smartphone?
- Yes, selectively: 41.55%
- I don’t even have a smartphone: 25.12%
- No, but I still use them: 15.94%
- No, and I don’t use them: 11.11%
- Yes, totally: 6.28%
Apps are a major feature to smartphones, so it goes without saying that we need to have confidence in the ones we’re downloading. The good news is we can check out user reviews prior to downloading. This can tell us if a developer is keeping their app up-to-date, if there are any bugs we need to be aware of and how user friendly the functionality appears to be. Also, some of the best apps I’ve found have been by asking friends and colleagues for recommendations.[…] Continue Reading »
This guest post is by Shashi Bellamkonda, Social Media Swami at Network Solutions, a company that helps small businesses establish an online presence and conduct online marketing. Learn more about Bellamkonda and his love for curry and for small business.
Smartphones are now more popular than ever. According to eMarketer estimates, there are 73.3 million U.S.[…] Continue Reading »
Social media has changed everyone’s expectations when it comes to customer service.
For Research In Motion, that realization hit home during a 2006 smartphone launch. Customers were talking and asking questions about RIM products on social media, and it was an opportunity the company didn’t want to miss.
Today, RIM is helping customers across a wide range of social platforms.[…] Continue Reading »
Yesterday’s big news out of the CTIA show — that the U.S. is now ahead of Europe in terms of mobile adoption and consumption — made me do a virtual double take. Anyone who has traveled abroad or follows telecom even remotely knows how advanced European and Asian consumers and businesses have been in terms of mobile usage.[…] Continue Reading »
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