Archive for S.ChrisEdmonds SmartBlogs
When was the last time you observed a human on the verge of a meltdown at work? Or in the middle of a meltdown?
Something happens that’s unexpected. A player — sometimes a team leader — pops their cork. They’re upset and frustrated. They might stomp and slam doors. They might yell at others. They’re completely disappointed in something and they let everyone know it.[…] Continue Reading »
What do your leaders celebrate in your workplace? Take a moment and write down the five to 10 things that leaders measure, praise, encourage, recognize, or reward on a regular basis.
Don’t look at service awards or other annual recognition that are given out. Note down the day-to-day messages that team members hear.
Next, categorize these messages, rewards, and praisings.[…] Continue Reading »
What stories are told in your organization today? Are you aware of them? Do they reinforce your desired culture or do they inspire undesired actions?
Most leaders I speak to don’t pay attention to stories that are told in their company. They should, though, because stories are powerful. Stories direct actions, sometimes subtly, sometimes explicitly. They inspire action over inaction –which can be a good thing, if those stories inspire aligned behavior and considerate interactions.[…] Continue Reading »
If you could bring your best boss into your current team or organization right now, what would she do? What would she change or refine to ensure team members are engaged, serving, producing, and feeling trusted and respected every day?
My best boss was Jerry Nutter. I spent 15 years in nonprofit management and enjoyed some good bosses, some lousy bosses and one really amazing great boss: Jerry.[…] Continue Reading »
It was another late night returning home from a business trip this week. Spring weather in Denver has been rainy for a week straight. We need the moisture (not as badly as other parts of the country), so no complaints.
The overcast was heavy with a light sprinkle as I left the airport on the hour’s drive to our mountain neighborhood.[…] Continue Reading »