Archive for productivity SmartBlogs
“I know the people on the phone can’t see this, but …”
By the third time our meeting facilitator offered the same apology, I began to suspect we were doing something stupid, or at least ineffective. But most likely stupid.
I’d been through this before, of course, on both ends of a telecom. We all have. Dialing in remotely to a meeting where wall charts and whiteboards are used but not broadcast can be an exquisitely frustrating experience.[…] Continue Reading »
As a leader, it’s your job to ensure you’re always pushing your employees to form positive workplace habits. But like any ingrained routine, it takes more than motivation for it to truly sink in. Even the most promising change can fizz out if it’s not repeated on a daily basis.
According to international business speaker and author Michael Kerr, successful people tend to thrive on routine and consistent habits.[…] Continue Reading »
It seems every day brings more e-mails, more data, more information to sort through. Your workload increases but you can’t add more hours to the day. How can you push back?
Meetings at your company aren’t going away. If anything, that much-maligned beast is growing in prominence, thanks to the ease of gathering people via technology. This Harvard Business Review article found that on average, executives spend more than two days each week in meetings. Outside the executive offices, everyone else gets to join in the fun as well: 15% of an entire organization’s time is spent in meetings.[…] Continue Reading »
Many organizations measure how satisfied customers are with their products, services and with the customer-service experience. Those organizations may not do much with the data gathered, but they do have systems in place to measure customer service.
Too few organizations measure how satisfied employees are with their company, their boss, their colleagues and their work environment. The organizations that do gather this data may not do much with it, which is unfortunate.[…] Continue Reading »