Archive for problemsolving SmartBlogs

If coaching is to succeed, it must be simple and specific. That’s why I am a big believer in flash cards. Maybe this goes back to my childhood when my patient mother used them to help me learn phonetics, words and arithmetic.

You can even make a master flash card for dealing with complex problems by doing the following:

“Intellectual tasting of life will not supersede muscular activity. If a man should consider the nicety of the passage of a piece of bread down his throat, he would starve.” ~ Ralph Waldo Emerson, “Experience,” “Essays: Second Series”

Most of us do not receive the luxury of endless contemplation. Most humans through history have not been afforded this.[…] Continue Reading »

Sara leaned back, crossed her arms, and sighed.

“It’s not right! My VP expects me to hit these numbers, but customers want updates, and research is focused on new products and won’t give me the time of day.”

She shook her head. “I guess I’ll go down to R&D and tell them they’ve got to change their attitude or the company’s going to end up in the toilet.[…] Continue Reading »

As the leader of your team you have many roles, including coach, referee, teacher and boss. Being comfortable in multiple hats is a cornerstone of your position.

One thing you can’t be in such a position is an avoider. When a problem pops up that your team is eager to ignore, you have to be the one to rally the group together and get things done.[…] Continue Reading »

Gap International’s Leveraging Genius Conference was held two weeks ago in Scottsdale, Ariz. Nearly 200 global executives and their teams from multiple industries and cultures came together in a weeklong journey to discover and leverage the origins of their own great performance (SmartBrief recently interviewed Gap co-Chief Operating Officer Bob Rothman). The following excerpts come from Gap’s recent post-conference interview with Kaye Foster-Cheek, senior vice president of global human resources at Onyx Pharmaceuticals, about the business impact of this work.[…] Continue Reading »