Archive for management SmartBlogs

Management is your day job; leadership is your career.

Managers by nature are pragmatists; leaders are dreamers. Organizations need both types to survive. Managers are required to lead and leaders are expected to manage. It is a challenge to do both well. The higher one rises in an organization, the greater are the responsibilities.

Therefore, managers learn to delegate and in doing so free themselves to be more strategic and in the process develop the talents of others and grow the capacity of the organization to meet rising challenges.[…] Continue Reading »

The heritage of supply chain is all about factories, warehouses and trucks, and although it may be an unfair prejudice, many veterans of the discipline would not expect a lot of women filling senior positions. While the data in fact supports this expectation, it’s been found that the skill sets of women are advantageous to supply chain management.[…] Continue Reading »

Warning: this could be you.

I was chatting with my phone provider recently, trying to resolve an issue which involved both product delivery and billing. What should have been a short call lasted for — wait for it — one hour. I don’t know about you, but after conversing with five (count ‘em, five!) people and exercising considerable patience, I was afraid my head might spin off.[…] Continue Reading »

Being a manager means never having to say you’re sorry. No wait, that’s some dumb line from a horrible 1970s movie. However, there may be some truth in that statement.

Sometimes, as a manager, you have to have difficult conversations with employees that are guaranteed to make them defensive, angry, and not want to hang out with you after work anymore.[…] Continue Reading »

Companies need control to make sure they are efficient, compliant and even predictable, but it’s easy to go too far. Coping with a tough economy, increasing regulation and occasional errors, many leaders introduce too much central control, which ironically slow things down and undermine local responsibility and empowerment.

Institutionally, where does this tendency come from? In fact, traditional companies often take their cues about control from the military, where supervisors and overseers literally watched over the work of their people.[…] Continue Reading »