Archive for LeadChangeGroup SmartBlogs
Feeling like everyone but you is being promoted? Wondering why your team has lost its spark? Questioning how few people at work are interested in your ideas and opinions?
Perhaps it’s time for a leadership practice checkup.
You’ve probably never heard of Byron Lionel Kohlbusch from Hermann, Mo. He wrote plenty of “poison pen” corporate memos but never any famous business books. Byron was a gifted manager, who groomed great salespeople in unconventional ways. This Thanksgiving, as I reflected on my career, I was grateful for the lessons he taught me.
Here’s how he navigated spittoons, distracted driving, newbie employees, and other workplace dynamics.[…] Continue Reading »
CEO’s are normally quick to hop on ideas, products, services, etc., that can and do yield favorable economic results. Yet, despite encouraging statistics showing its beneficial bottom line impacts, there has been little movement in most organizations to include diversity and inclusion as a strategic business priority.
A Harvard Business Review analysis of top-performing CEOs found a mere 5% of CEO’s whose organizations excel at both year over year financial performance and social and environmental dimensions.[…] Continue Reading »
Do your people love your meetings?
Hint: if you’re not sure, the answer is “no.” You’ll know people love a meeting when they say something like, “Wow, this was a really great meeting!”
If you’re rolling your eyes and think that your team would never say such a thing, read on. It is possible to hold meetings that people love to attend, but it does require you to shift your meeting-mindset and use a few practical tools.[…] Continue Reading »
You cannot have a best-in-class call center without a rock star director.
This may sound extreme, but I assure you it isn’t. I’ve seen centers with solid potential downsized and closed far to often when they could have been salvaged with better leadership. I’ve also seen the amazing turnarounds happen in just a few months when the only dynamic that changed was the leader.[…] Continue Reading »