Archive for JoelGarfinkle SmartBlogs

Madeline is sitting in her boss’s office, patiently waiting for his full attention so she can preview a client presentation she has to deliver tomorrow. Meanwhile Rob, her boss, is sending a text on his smart phone. Before he’s finished with that, the computer pings, signaling an incoming e-mail that Rob says he must answer immediately. He interrupts that process to grab a ringing phone and finally waves Madeline away, mouthing “I’ll catch you later,” as she backs out the door.[…] Continue Reading »

In many workplaces today, there seems to be a reward for looking busy. The more overwhelmed you are, the bigger your payoff.

But what is the real payoff? If you’re a chronic rusher, a confirmed multitasker, what’s your reward? Perhaps more important, what is the quality of work you’re producing? And what, if anything, should you do about it?[…] Continue Reading »

You look at your calendar and realize it’s performance appraisal time. Dread sinks like a rock into the pit of your stomach. It’s a tossup as to who hates performance appraisals more—the giver or the receiver. So here’s a radical idea: ditch the performance appraisal altogether. Instead, make performance appraisal an ongoing activity, and focus on coaching and training rather than critique or criticism.[…] Continue Reading »

“So much to do, so little time.”

Sure, it’s a cliche, but it’s also a pretty accurate description of how many of us operate on a daily basis. We walk fast, talk fast, think fast. We multitask, answering e-mails while sitting in a staff meeting, making phone calls while we munch on a sandwich we don’t even taste.[…] Continue Reading »

Of course you’re already a good boss, or you wouldn’t be reading this article. You may even be a great boss. But how do you stay at the top of your game? You do it by modeling great boss behavior on a daily basis.

Of course, you don’t get up every morning, look at that face in the mirror, and proclaim, “I’m going to be a great boss today.” Instead, you spend a little time on introspection and make some key personal decisions.[…] Continue Reading »