Archive for HR SmartBlogs

While the millennial generation continues to enter the workforce in ever growing numbers, employers are confronted with another workforce challenge from the other end of the employee spectrum: the “silver tsunami” — that wave of maturing associates either preparing to exit the workforce or making the decision to extend their careers.

This development is creating challenges for employers and employees alike.[…] Continue Reading »

This post is adapted from “Your First Leadership: How Catalyst Leaders Bring Out the Best in Others,” by Tacy M. Byham and Richard S. Wellins, Wiley, 2015. Byham and Wellins are executives at Development Dimensions International.

If you enjoy this article, join SmartBrief’s e-mail list for our daily newsletter on being a better, smarter leader.[…] Continue Reading »

As an HR professional, I know the value of the performance appraisal. However, I also know that, if done poorly, they can have the opposite effect on an organization.

Performance appraisals have typically been driven by human resources. When performance appraisals are done poorly by management, it reflects on HR. Traditionally, management has sat their employees down one on one to go over the year in review, set the upcoming year’s goals and expectations.[…] Continue Reading »

Collaboration is a powerful tool organizations can use to boost employee engagement. Working together toward common goals creates a sense of shared values and identity, and strengthens relationships among employees and teams.

Those relationships are key to employees’ engagement levels, which is why engagement surveys often include questions about whether people have friends at work or enjoy the people they work with.[…] Continue Reading »

We were working with a large financial services company on implementing a new external brand strategy that had implications for internal operations, as well. The company took the new brand public before confirming whether employees were ready to deliver on the brand promise. They weren’t. As a result, the change actually reduced performance, decreased customer satisfaction and eroded profitability.[…] Continue Reading »