Archive for gaming SmartBlogs
The sixth post in SmartBrief’s Spotlight on Customer Service series is brought to you by First Data, an electronic commerce and payment processing company. Read First Data’s white paper for a look at how prepaid rewards can build loyalty and increase sales.
Are you more likely to buy a book on Amazon when you can first read what others had to say about it?[…] Continue Reading »
At the 10th annual Global Gaming Expo last week, Judy Patterson, senior vice president and executive director of the American Gaming Association, spoke with AGA SmartBrief Editor Liz DeHoff about how the Global Gaming Expo has changed in the past 10 years, the most important leadership skill for success in the gaming industry and the latest research on responsible gaming.[…] Continue Reading »
This post was written by SmartBrief’s Tom Anderson.
Liz DeHoff, editor for AGA SmartBrief, reported live from the 10th annual Global Gaming Expo this week in Las Vegas, where she spoke with Dick Haddrill, CEO of Bally Technologies. Haddrill talked about Bally’s plans to capitalize on international gaming growth in the coming decade, the values he expects his employees to practice and what traits he looks for when considering whether an employee is ready to take on a greater leadership role.[…] Continue Reading »
This guest post is by Arte Nathan, a veteran HR professional with more than 30 years of practicing human resources, most of it as chief human resources officer for Golden Nugget and its successor companies, Mirage Resorts and Wynn Resorts.
I once had a colleague ask how we trained our employees to smile. I told him we didn’t.[…] Continue Reading »