Archive for gaming SmartBlogs

Increasing online sales: The e-commerce user experience

By Janet Forgrieve on June 8th, 2011 | 9885Comment on this post2011-06-08+09%3A30%3A59Janet+Forgrieve

The sixth post in SmartBrief’s Spotlight on Customer Service series is brought to you by First Data, an electronic commerce and payment processing company. Read First Data’s white paper for a look at how prepaid rewards can build loyalty and increase sales.

Are you more likely to buy a book on Amazon when you can first read what others had to say about it?[…] Continue Reading »

Tags: customer reviews, customer service, e-commerce, First Data, gaming, mobile, retail

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Events, Ideas in Action

Looking back at #SXSW: 3 ideas that dominated this year's show

By Jesse Stanchak on March 17th, 2011 | 1527625 comments on this post2011-03-17+11%3A45%3A16Jesse+Stanchak

This coverage of SxSW is brought to you by Buddy Media, power tools for Facebook. Eight of the world’s top 10 brands build their businesses on Facebook with Buddy Media tools. What’s your plan? Download White Paper.

The South by Southwest Interactive Festival has a bit of a reputation as a coming-out party for hot new social technologies.[…] Continue Reading »

Tags: beluga, branding, gaming, groupme, liveshare, locaii, news, real time response, social media, SXSW

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Careers, Events, Innovation & Creativity

Judy Patterson, on the trait gaming executives need to succeed

By Mary Ellen Slayter on November 22nd, 2010 | 6083Comment on this post2010-11-22+14%3A08%3A40Mary+Ellen+Slayter

At the 10th annual Global Gaming Expo last week, Judy Patterson, senior vice president and executive director of the American Gaming Association, spoke with AGA SmartBrief Editor Liz DeHoff about how the Global Gaming Expo has changed in the past 10 years, the most important leadership skill for success in the gaming industry and the latest research on responsible gaming.[…] Continue Reading »

Tags: g2e, gaming, Judy Patterson, leadership, Liz dehoff, responsible gaming

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Careers, Events, Innovation & Creativity, Strategic Management

Live from G2E: Dick Haddrill, CEO of Bally Technologies

By Tom Anderson on November 19th, 2010 | 60251 comment on this post2010-11-19+14%3A12%3A55Tom+Anderson

This post was written by SmartBrief’s Tom Anderson.

Liz DeHoff, editor for AGA SmartBrief, reported live from the 10th annual Global Gaming Expo this week in Las Vegas, where she spoke with Dick Haddrill, CEO of Bally Technologies. Haddrill talked about Bally’s plans to capitalize on international gaming growth in the coming decade, the values he expects his employees to practice and what traits he looks for when considering whether an employee is ready to take on a greater leadership role.[…] Continue Reading »

Tags: Bally Technologies, Dick Haddrill, g2e, gaming, leadership, Liz dehoff

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Inspiring Others

How good managers keep their workers smiling

By Guest Blogger on October 11th, 2010 | 549121 comments on this post2010-10-11+11%3A42%3A41Guest+Blogger

This guest post is by Arte Nathan, a veteran HR professional with more than 30 years of practicing human resources, most of it as chief human resources officer for Golden Nugget and its successor companies, Mirage Resorts and Wynn Resorts.

I once had a colleague ask how we trained our employees to smile. I told him we didn’t.[…] Continue Reading »