Archive for foodtrends SmartBlogs

The overarching theme at the National Retail Federation’s BIG Show this year was clear: Know your customer. This theme resonated throughout keynote and breakout sessions and on both levels of the EXPO Hall floor. Whether you’re a food retailer or a restaurant operator, there was something for everyone on how to get to know and engage customers using multiple channels.[…] Continue Reading »

The explosion of online feedback we witnessed in 2012 has forever changed the way restaurants and customers interact. Even before customers pay their check, many broadcast their review in a post or tweet for the online world to see. While some are still striving to get their heads and hands around this “word of mouth on steroids,” we at newBrandAnalytics are seeing savvy restaurants using the intelligence embedded in online conversations to transform how they deliver a quality customer experience.[…] Continue Reading »

Bertucci’s tries to attract a younger crowd; Friendly’s gets friendly with Burger King; and the top foods to snack on while watching the big game.

Read about all this and more in this week’s top five most-clicked links in SmartBrief on Restaurants:

Image credit: narvikk, via iStockphoto[…] Continue Reading »

Marion Nestle is the Paulette Goddard Professor of Nutrition, Food Studies and Public Health at New York University. She is the author of three prize-winning books: “Food Politics: How the Food Industry Influences Nutrition and Health,” “Safe Food: The Politics of Food Safety” and “What to Eat.” Her next book, “Why Calories Count: From Science to Politics,” co-authored by Malden Nesheim, will be released in March.[…] Continue Reading »

Why should “do you need change” be considered dirty words? Why will diners need to hire a babysitter before going to one Pennsylvania eatery? And why does a McDonald’s in Russia think it’s a supermarket?

Find the answers to all the questions and more in last week’s top five most-clicked links in SmartBrief on Restaurants:

 

 

Image credit: narvikk, via iStockphoto[…] Continue Reading »