Archive for Facebook SmartBlogs
By Andy Sernovitz on December 5th, 2013 | 47896Comment on this postAndy%27s+Answers%3A+How+social+media+gave+Thrivent+Financial+customers+a+voice2013-12-05+12%3A00%3A37Andy+Sernovitzhttp%3A%2F%2Fsmartblogs.com%2F%3Fp%3D47896
Thrivent Financial for Lutherans is a business built for social media — they listen to their customers to make big decisions. According to Social Media Relationships Manager Stacy Eckes-Borys, their customers, or members, own the company.
So when they were considering expanding their exclusively Lutheran membership base to the broader Christian community for the first time, they asked their customers to make the vote.[…] Continue Reading »
By James Scherer on October 29th, 2013 | 471544 comments on this postHow+to+use+Facebook+Insights+to+maximize+marketing+performance2013-10-29+12%3A20%3A24Guest+Bloggerhttp%3A%2F%2Fsmartblogs.com%2F%3Fp%3D47154
Have you been overwhelmed by the metrics and comparison tools coming out of the new Facebook insights? Are you wondering which metrics really matter?
This article will explain the three main Facebook metrics you need to be watching on a daily basis. I’ll define them, tell you why they’re important and give you concrete ways you can use them to maximize your Facebook marketing performance.[…] Continue Reading »
Page managers are jumping for joy now that Facebook no longer requires contests to be run via third-party apps. Businesses can now easily run contests on their page timelines and manage the results themselves.
Many are doing just that. Contests using likes, comments and shares as entry requirements, for example, are up and running on thousands of pages — and generating windfalls of engagement.[…] Continue Reading »
By Andy Sernovitz on October 17th, 2013 | 46724Comment on this postAndy%27s+Answers%3A+How+UCB+Pharma+creates+a+social+strategy+around+their+customers2013-10-17+11%3A15%3A10Andy+Sernovitzhttp%3A%2F%2Fsmartblogs.com%2F%3Fp%3D46724
If you’re wondering what a pharmaceutical company is doing in social media, you’re not alone. Regulation, corporate culture and touchy subject matters kept UCB Pharma from completely engaging on Facebook and Twitter until this year. But according to Social Media Manager Greg Cohen, the company’s presence in social serves an important purpose: telling their customers’ stories.[…] Continue Reading »