Archive for evaluation SmartBlogs

If you have a Facebook page, a Twitter account, a blog or some other social media platform, chances are you’re constantly giving it flash evaluations. “How many retweets did I get today? How many views did that post get?” Maybe you compare today’s performance against yesterday’s or last week’s. Maybe you give the brand’s social media presence an informal appraisal — “lookin’ good” or “needs some work.” If you’re really diligent, maybe you send an e-mail off to other employees with your findings.[…] Continue Reading »

Jack Welch, according to Fortune magazine, had another key priority as CEO of General Electric: evaluating people.

Selecting, training, developing and evaluating people might be a company’s prime directive.

As a senior leader, your role is to “evaluate the evaluators.” Not only must you consider how well they are doing numbers-wise but also how well they are performing people-wise.[…] Continue Reading »

SmartPulse — our weekly nonscientific reader poll in SmartBrief on Sales — tracks feedback from sales managers and executives. We run the poll question each Wednesday in our e-newsletter.

Last week, we asked: What kind of sales manager are you?

  • Problem-solving: 58.82%
  • Developmental: 41.18%

Regardless of what type of manager you are, the key to managing sales performance is to de-emphasize the importance of “making your number.” Instead, develop, roll out and gain agreement on what you’re going to evaluate — ability to get referrals, close for meetings, asking the right questions, negotiating objections, etc.  Then create an individual development plan for each salesperson that includes metrics for the key performance areas you have established.[…] Continue Reading »

Evaluating team members is not always a numbers game; U.S. banks spread the wealth to lower-rated companies; and how one man’s ex-girlfriend phoned in her revenge.

It’s all in this week’s top five most-clicked links in SmartBrief for CFO:

SmartPulse — our weekly nonscientific reader poll in SmartBrief on Small Business — tracks feedback from small-business owners. We run the poll question each Thursday in our e-newsletter.

Two weeks ago, we asked: This week, Yahoo! made news by firing its CEO over the phone. Would you ever fire or seriously discipline an employee over the phone or in some other way that is not face to face?[…] Continue Reading »