Archive for employeeengagement SmartBlogs

Many years ago, when I was a corporate training consultant, my client hired a translator named Antonio to work with me to convert a two-day supervisory skills training program from English to Spanish.

The participants of this class all spoke English, but said they’d be more comfortable learning in their native language. Although I hold a degree in Spanish, my Spanish-speaking skills were rusty; a person more skilled in the language was necessary to bring the training to life.[…] Continue Reading »

When I worked at Marriott, stories of Bill Marriott visiting hotels during his travels became legendary. He wouldn’t just check in for a night or two while visiting key clients and attending to high-level business concerns, he would walk the back of the house and the front of the house and talk to staff members at all levels along the way.[…] Continue Reading »

Getting caught up on my never-ending stack of periodicals on a cloudy Sunday morning, I read with delight and admiration about Salesforce.com’s creative approach to allowing pets at work — hardly surprising, it’s called Puppyforce.

But the cute name is not what differentiates it, and permitting pets at the office is not necessarily a new perk. What stands out to me is the strategically innovative way in which Salesforce went about designing their version of this employee benefit and the bona fide emphasis placed, in general, on building a highly engaged workforce.[…] Continue Reading »

Chances are you’re over-thinking your millennial engagement strategy.

What’s really changed

I have this vivid memory of being the youngest and lowest-ranking person in a meeting about employee engagement. We had brought in the big guns to teach us about relating to Gen Xers. I listened to the talk about “this generation” with partial amusement, but mostly disbelief.[…] Continue Reading »

What separates the best leaders from the rest when it comes to employee engagement?

Our research shows the best leaders communicate an inspiring vision and live it, value people and give them a voice. Here are seven of the 100+ best practices that leaders can use to engage people.

1. Set “top five” high-level annual priorities. Many leaders today are overwhelming the people they lead by trying to do too much.[…] Continue Reading »