Archive for employeedevelopment SmartBlogs

Last month, I worked with a manager who was eager to develop her staff, but was overwhelmed by her senior management’s charge to accelerate top performance with highly ambitious goals.

In her company, performance standards directed employees’ efforts to be “excellent,” “exceptional” and “outstanding.” Sound familiar? These targets were intended to be aspirational and inspirational. Yet, for her employees who were continually striving to grow new skills and increase competencies, these targets failed to even be motivational.[…] Continue Reading »

“Now, remember, Ben likes to shake things up; don’t be afraid to stand up to him.”

This was my boss, Eric, coaching me on an upcoming first-time meeting with a powerful VP in our organization. I was an ambitious young professional, recently hired from the outside and ready to make my mark at the new company. Eric realized my potential and arranged a meeting with Ben so that I could demo some new training materials that were being set up for Ben’s area of responsibility.[…] Continue Reading »

Are you overlooking the talents and skills of someone on your team?

Some star performers may lack the confidence to challenge conventional thinking about themselves and therefore they stay in their given roles.

Those who manage the talent pipeline would be wise to heed the words of composer Ludwig von Beethoven, who wrote, “The barriers are not erected which can say to aspiring talents and industry, ‘Thus far and no farther.’”

Talent wins![…] Continue Reading »

Business success today demands careful attention to risk management. Contingency plans, redundant systems, business continuity insurance, and countless other vehicles protect organizations from the volatility and unpredictability of today’s business landscape.

But there’s one area where risk should actually be cultivated rather than averted, and it’s the on-the-job growth, learning and development of leaders.

By definition, developing a leadership capability, skill or experience set means throwing someone into the unknown to do what he or she has not mastered or perhaps even attempted before.[…] Continue Reading »

Tony Hsieh knows the value of knowledge sharing. The Zappos CEO could have kept his industry-changing standards for customer service, employee engagement, and corporate culture to himself, but he chose to share them — and even wrote a book on his philosophy.

Why would Hsieh reveal his billion-dollar company’s secrets to success? Because he understands that sharing knowledge is good for business.[…] Continue Reading »