Archive for employeedevelopment SmartBlogs

Tony Hsieh knows the value of knowledge sharing. The Zappos CEO could have kept his industry-changing standards for customer service, employee engagement, and corporate culture to himself, but he chose to share them — and even wrote a book on his philosophy.

Why would Hsieh reveal his billion-dollar company’s secrets to success? Because he understands that sharing knowledge is good for business.[…] Continue Reading »

Imagine that one of your best employees came into your office and said that he wasn’t happy with his job because you don’t focus enough on career development. How would you respond? Would you even know what he was talking about?

Leaders tend to think career development and career advancement are interchangeable terms; however, these are two very different concepts.[…] Continue Reading »

Meet Will. Will was recently promoted to a management position after working with his company for nearly five years.

Although he initially seemed right for the job — he’d been with the company for some time, adopted the company mission as his own, and produced quality work — he’s had some ongoing issues juggling his workload and managing others.[…] Continue Reading »

Josh is a seasoned leader who identifies with being introverted. As such, he prefers to stay in his office, head down, only looking up to answer the phone or to acknowledge someone who is at his door. He’s a hard worker, he’s smart, and he gets lots of things done. He’s noticed that his team seems scattered, losing their sense of direction often.[…] Continue Reading »

One could argue that as a practice, change management is becoming accepted in larger organizations as “something we need to implement to get people to change.” As a change practitioner of many years, this acceptance seems encouraging.

But do most leaders and organizations really understand the basic tenets of changing behavior? As we help business to implement change more quickly and more effectively, there are important truths that must be acknowledged and addressed.[…] Continue Reading »