Archive for employeedevelopment SmartBlogs
In the American workplace, this time of year often means the onset of gift-giving. Whether it’s a formal holiday gift exchange or simply the sharing of a meal, leaders often extend a small token of thanks to their employees in December.
Regardless of your company’s protocol, (and even if your company has a strict policy against gift-giving) you can easily give every one of your team members a meaningful and useful gift this holiday season.[…] Continue Reading »
Today, most consumer-driven companies are playing catchup in a rapidly changing world. We see mistakes made by their leaders and unexpected changes in companies’ strategic directions. The retail industry has suffered not only from badly thought-out decisions but also from the increasing pressure of online retailers.
While retail companies are trying to catch up and win back customers, I’ve decided to look at the issues from a leadership perspective.[…] Continue Reading »
He thinks he’s ready to be promoted. You don’t. You don’t want to crush his spirits, but he’s not listening. He blames you, the system, politics and that crazy project you gave him last year. He’s a strong performer and a vital member of your team. You know he’ll get there, but only if he listens.
Tell the truth without crushing his soul.[…] Continue Reading »
Some managers see the annual performance review as a necessary evil. The employees being reviewed sometimes see it as even worse and, for many of them, it’s the year’s most stressful workplace event. It shouldn’t be this way.
You can make the performance review a powerful tool for improving the workforce’s productivity and furthering the careers of the employees being reviewed.[…] Continue Reading »
The psychology of sales managers is an interesting topic. Using conventional wisdom, one might assume the best salespeople will transition beautifully into management. However, nothing can be further from the truth.
To promote the star salesperson to a managerial position often induces a classic application of “The Peter Principle.” In reflection, this practice almost seems purposefully self-defeating, as it removes that rare breed — the top sales producer — from the opportunity to produce sales and throws him and her into a role where his or her competence may be questionable.[…] Continue Reading »