Archive for customerreviews SmartBlogs
The comments that customers leave on your review sites and social media pages are an opportunity to showcase the customer service your restaurant offers while gaining more loyal patrons. These reviews are important; 80% of people say they’re influenced by others regarding where to eat and 31% of your customers are leaving those reviews. Be aware of what others are saying about your restaurant and you’ll have a loyal customer base.[…] Continue Reading »
The sixth post in SmartBrief’s Spotlight on Customer Service series is brought to you by First Data, an electronic commerce and payment processing company. Read First Data’s white paper for a look at how prepaid rewards can build loyalty and increase sales.
Are you more likely to buy a book on Amazon when you can first read what others had to say about it?[…] Continue Reading »