Archive for customerreviews SmartBlogs
The comments that customers leave on your review sites and social media pages are an opportunity to showcase the customer service your restaurant offers while gaining more loyal patrons. These reviews are important; 80% of people say they’re influenced by others regarding where to eat and 31% of your customers are leaving those reviews. Be aware of what others are saying about your restaurant and you’ll have a loyal customer base.[…] Continue Reading »
The sixth post in SmartBrief’s Spotlight on Customer Service series is brought to you by First Data, an electronic commerce and payment processing company. Read First Data’s white paper for a look at how prepaid rewards can build loyalty and increase sales.
Are you more likely to buy a book on Amazon when you can first read what others had to say about it?[…] Continue Reading »
I had to pause when I saw the headline of today’s top story in SmartBrief on Social Media: “Online Retailers Socialize Shopping.” Haven’t we always been shopping socially?
Whether it’s bringing Mom along to help buy a first mattress right out of college or leaning on friends who have kids when selecting a crib for a first child, we rely on the advice of trusted friends and family to help us find the best-quality products at the best prices.[…] Continue Reading »
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