Archive for culture SmartBlogs

A new employee’s first day(s) at the office can 1) confirm their feeling that they’ve made the right choice coming to work for you, or 2) make them wonder if they’ve made a terrible mistake.

Needless to say, your chance of keeping the new person beyond the first few months goes up when their earliest days with the organization correspond to experience No.[…] Continue Reading »

All organizations have social impact — good or bad, intended or not.

Social impact is the logical consequence of an organization’s plans, decisions, and actions on the social and economic lives of employees, customers, and their communities.

Such consequences might be direct or indirect, immediate or long term. Most organizations are unaware of their social impact and, therefore, invest little time or energy in appraising it.[…] Continue Reading »

Is your work environment lifeless and dull or active and inspiring?

Most organizational leaders put greater thought, time, and energy into their products and services than they do their culture. Yet culture drives everything that happens in organizations, day to day.

Who knows best whether or not your organization provides a safe, inspiring workplace? Employees do. They don’t miss a thing.[…] Continue Reading »

While the ignition problems at General Motors and the falsified waiting lists at Veterans Affairs may not seem comparable, there is one distinct parallel. In both cases, leaders were managing to results.

It’s hard to believe that in today’s business environment, many organizations are still employing practices that not only don’t work but can also harm people.[…] Continue Reading »

This post is adapted from “Enhancing Your Executive Edge: How to Develop the Skills to Lead and Succeed” (McGraw Hill, June 2014) by Kim Zoller and Kerry Preston, partners at Image Dynamics, with more than two decades of experience building successful, highly customized coaching training programs for Fortune 500 companies around the world. Recognized experts in business protocol, branding, leadership development, presentation and communication skills, customer service, and sales training, Zoller and Preston are the authors of “You Did What?[…] Continue Reading »