Archive for corporateculture SmartBlogs

Do you remember Buzzword Bingo? It’s been a while, but you can still find this bingo-style game online. The object is to tick off every corporate buzzword uttered by a leader in a meeting. If you get five in a row, bingo! Scott Adams lampooned this in a “Dilbert” cartoon where an employee got bingo in the first sentence of a meeting.[…] Continue Reading »

How well does your team or organization operate today? Are performance targets met or exceeded regularly? And, at the same time, do leaders and staff treat each other and customers with honor and respect during every interaction?

Recently, a client asked me to help them with their corporate culture. This manufacturing facility is very successful (i.e., they’re making very good profits) from a dedicated core of long-time customers.[…] Continue Reading »

When I ask senior leaders how they spend their time in their work environment, they report three things more frequently than any other activities.

  • Meetings with direct reports.
  • Evaluating and analyzing performance data.
  • Addressing performance problems.

Certainly, these are important behaviors for senior leaders. But are these the most beneficial activities senior leaders can engage in? I don’t think so — and will explain in a few paragraphs why.[…] Continue Reading »

If you somehow missed it, a media frenzy erupted after Yahoo announced that it will bring telecommuters home to the office.

Much of the noise came from the working-mom contingent upset at Marissa Mayer, a new mother and CEO in charge of bringing Yahoo back to life. However, for leaders to learn the true lessons of this brouhaha, we have to look beneath the headlines.[…] Continue Reading »

How civil is your workplace? Recent research from Weber Shandwick indicates that more than 4 in 10 Americans have experienced workplace incivility, and 38% of Americans believe that the workplace is becoming more uncivil and disrespectful than a few years ago.

Workplace civility is a global issue. For example, in 2006, a British court awarded a Deutsche Bank employee £800,000 in damages for a “relentless campaign of mean and spiteful behaviour designed to cause her distress.”

There are hard dollar costs to workplace incivility.[…] Continue Reading »