Archive for companyculture SmartBlogs

SmartPulse — our weekly nonscientific reader poll in SmartBrief on Social Media — tracks feedback from leading marketers about social media practices and issues.

This week, we asked: Who controls the social media efforts at your organization?

  • Someone in the marketing department: 51.39%
  • Someone in the public relations department: 17.59%
  • No one person controls all the organization’s social media efforts: 13.43%
  • The CEO, owner or sole proprietor: 8.80%
  • Someone else within the organization: 4.63%
  • Someone outside the organization: 2.31%
  • Someone in the IT department: 1.39%
  • Someone in the sales department: 0.46%

It makes sense that a company’s social media presence would have its beginnings in the marketing or public relations departments — after all, those are the most public-facing parts of an organization.[…] Continue Reading »

Is your organization built on a culture of trust?

Look around you; there are plenty of clues as to whether trust abounds. How quickly are decisions made? How many people do you copy (or worse, bcc) on e-mails? Do executives check in on the “troops” even when on vacation?

Given that 82% of workers don’t trust their boss, trust is a scarce resource in many organizations.[…] Continue Reading »

When I ask senior leaders how they spend their time in their work environment, they report three things more frequently than any other activities.

  • Meetings with direct reports.
  • Evaluating and analyzing performance data.
  • Addressing performance problems.

Certainly, these are important behaviors for senior leaders. But are these the most beneficial activities senior leaders can engage in? I don’t think so — and will explain in a few paragraphs why.[…] Continue Reading »

You were blown away during his job interview. His rich work history is filled to the brim with amazing accomplishments. And he comes highly recommended with references upon references.

Now, several months in, your shining star is falling way below your high expectations. What’s the deal? It’s time to face the possibility that you may be part of the problem.[…] Continue Reading »

If you somehow missed it, a media frenzy erupted after Yahoo announced that it will bring telecommuters home to the office.

Much of the noise came from the working-mom contingent upset at Marissa Mayer, a new mother and CEO in charge of bringing Yahoo back to life. However, for leaders to learn the true lessons of this brouhaha, we have to look beneath the headlines.[…] Continue Reading »