Archive for communication SmartBlogs

The concept of mindfulness has been in the media a lot lately. What does it really mean? It’s the quality of our attention in the moment.

All too often in our conversations, we are distracted by numerous, seemingly urgent matters on our smart phones or in our minds. We aren’t fully present with the person we are supposedly in dialogue with.[…] Continue Reading »

Even though it happened over 20 years ago, the memory is vivid: While working in corporate America, I was waiting for a fax for one of my projects. Upon hearing the sound of an incoming fax, I grabbed the paper off the machine, read it, and then lost all thought of the task on which I had been so urgently focused.[…] Continue Reading »

Whether in conference rooms or as conference keynotes, we all have something to say. But if you’re overly focused on yourself, are a churning ball of nerves or simply lacking the tools to connect, according to communication and training pro Bill Hoogterp, you’re missing an opportunity to convey your message.

Hoogterp kicks off his public-speaking book “Your Perfect Presentation” with this nugget of wisdom: it’s not about you.[…] Continue Reading »

I recently returned from a whirlwind vacation that included visiting three of the beautiful Hawaiian Islands. As much as I tried to “go off the grid,” forget about work and enjoy the surroundings, my mind remained on autopilot, constantly scanning for outstanding presenters. I wasn’t let down; in fact I had a couple of terrific tour guides who created what I like to call “breakthrough moments” where they truly connected with their audience.[…] Continue Reading »

Two weeks ago, I had the privilege of facilitating a discussion for a webinar for alumni of Georgetown University titled, “Conversations are the Work of a Leader.”

In spite of my limitations as a presenter, there was a lot of appreciative feedback about the messages conveyed: that as senior managers and leaders we need to be connected with our people, and not just through e-mail, newsletters and town hall meetings.[…] Continue Reading »