Archive for communication SmartBlogs

A nervous group walks into the conference group. They are still trying to shake off the holiday haze, but are totally alert and loaded for bear. It’s our vice president of sales’ first all-hands call of the year and the team has honed in on one agenda item: This year’s quota.

Loni comes on and confidently runs through our end of year results.[…] Continue Reading »

Do your employees secretly hate the communication techniques you’re currently using?

According to a study by Root, Inc., more than half of employees surveyed have felt frustrated and unhappy about work. Whether that unhappiness results in absenteeism, low productivity, dissatisfaction or disengagement, poor organizational communication is likely a root cause.

Trying to pick up on the subtle signs that your communication processes aren’t working for your employees can be difficult.[…] Continue Reading »

#89081916 / gettyimages.com

When I e-mailed my great idea to the CEO, I was pleasantly surprised by the fast response. He loved it and wanted me to discuss it further with one of his deputies.

While he might have preferred that I submit the idea using our corporate crowdsourcing platform, he was pleased with my initiative and my interest in improving our firm.[…] Continue Reading »

I presented a webinar recently about making your relationship with your boss work for you, and I received a really good question: How do you give constructive feedback to a boss who has a hard time receiving it?

Don’t get psyched out.

I remember one the first times I really applied “managing up.” I was put in the tricky position of telling the boss how he just stuck his foot in his mouth.[…] Continue Reading »

I am a huge fan of SmartBrief; great articles about leadership. I was very pleased that my article “Listening is our Most Important Skill” was posted on the site recently.

Almost right away, I received lots of e-mail responses to the article. So many readers said they totally agreed about the importance of listening, they wanted to improve, and they asked for more information.[…] Continue Reading »