Archive for communication SmartBlogs
Going from a one-woman marketing consultancy to a burgeoning agency is not something one plans, but a couple of years ago, I found myself hiring talented people and plugging them into my own workforce plan and in time, to those of my clients.
Because I wanted to ensure top-quality work from my team, my initial plan was to make the each an SME (subject-matter expert) within a specific area.[…] Continue Reading »
Authenticity as a leader is crucial. Followers will not commit if they do not trust you and believe that you have integrity. So, even if you are a highly introverted individual, you will have to learn to speak with more passion, talk to your values and stand up more often to speak to your beliefs.[…] Continue Reading »
Do you remember Buzzword Bingo? It’s been a while, but you can still find this bingo-style game online. The object is to tick off every corporate buzzword uttered by a leader in a meeting. If you get five in a row, bingo! Scott Adams lampooned this in a “Dilbert” cartoon where an employee got bingo in the first sentence of a meeting.[…] Continue Reading »
In today’s Twitter and e-mail world, a heart-to-heart phone conversation is a rare delicacy. Since most relationships, partnerships and transactions begin with a verbal interview or sensitive discussion via phone, it makes sense to step back and think again about the quality of your organization’s phone conversations.
To narrow the scope of this article to sales and operations, ask yourself: “Just how well does our company converse with clients and vendors voice-to-voice?”
Obviously, the world has gone über-mobile.[…] Continue Reading »