Archive for communication SmartBlogs

One of my clients once had a cardboard cutout of himself made to “sit” with his team. Why on Earth would he do this? Because he was the leader of a dispersed team — he was based in the US and his team was half a world away in Singapore. If he couldn’t physically be with his team, he wanted a tangible reminder that he was there, at least in spirit.[…] Continue Reading »

What’s the first thing that comes to mind when you hear the word “presentation?” If you’re like many business leaders, it’s probably “PowerPoint.”

The reality is, the PowerPoint slide deck has become synonymous with a presentation to the point where the length of a talk is commonly measured by the number of slides. This thinking can lead us to make the mistake of putting the cart before the horse, or in this case, the slide deck before the message.[…] Continue Reading »

In the lifetime of any manager, there will be many difficult conversations. Whatever the reason — performance, behavior or bad news — it can be hard to know where to start in having that difficult talk with someone. Worse, when a situation arises, there isn’t always time to plan a strategy on how you’re going to tackle it.[…] Continue Reading »

“The more we can get together and talk about various perspectives, feelings, beliefs, the better.” ~ William P. Leahy

In his book “The Seven Habits of Highly Effective People,” author Steven Covey included an ambiguous optical illusion that is open to different interpretations. To some readers, the image is that of an old lady looking downward, wearing a shawl and a fur coat.[…] Continue Reading »

Water surges over the seawalls of lower Manhattan, businesses are inundated with up to 4 feet of water, and the subway tunnels coursing under the city, as well as out to New Jersey and Brooklyn, are all flooded. Tens of thousands of people are injured, temporarily dislocated or entirely displaced by the storm’s impact. Sound like the future?[…] Continue Reading »