Archive for communication SmartBlogs

As leaders, we have many pathways to help our team members. What is the best approach? That may depend on the individual. Regardless of the path we choose to be helpful, when we believe in the people with whom we work, it can be magical.

My friend Kerry Douglass, a spiritual director, composer, and musician, writes about the beauty of knowing and being known by another person.[…] Continue Reading »

“To be persuasive, we must be believable; to be believable, we must be credible; to be credible, we must be truthful.” ~ Edward R. Murrow

One of the hardest talks that I had to give took place right before the beginning of my third year as head of school. It was at the back-to-school full faculty meeting and I needed to clear the air about an issue that was on many people’s minds.[…] Continue Reading »

As an Internet/tech entrepreneur since 2005, I’ve founded multiple tech startups, written on various publications, and featured in dozens of interviews and podcasts. My writings blend commentary, research, and perspective on business strategies, leadership, enterprise communication, digital marketing trends and, at times, just my two cents as founder of multiple startups.

Verbal communication is absolutely essential, especially in a business environment.[…] Continue Reading »

The concept of mindfulness has been in the media a lot lately. What does it really mean? It’s the quality of our attention in the moment.

All too often in our conversations, we are distracted by numerous, seemingly urgent matters on our smart phones or in our minds. We aren’t fully present with the person we are supposedly in dialogue with.[…] Continue Reading »

Even though it happened over 20 years ago, the memory is vivid: While working in corporate America, I was waiting for a fax for one of my projects. Upon hearing the sound of an incoming fax, I grabbed the paper off the machine, read it, and then lost all thought of the task on which I had been so urgently focused.[…] Continue Reading »