Archive for communication SmartBlogs

On the television show “The Office,” Steve Carell played a hilariously bad boss, whose total incompetence did nothing to undermine his belief that in his employees’ eyes, he was “World’s Best Boss” mug-worthy. It’s funny when it happens on TV. It’s not funny when it happens to you.

I’m not actually suggesting that your team thinks you’re an idiot.[…] Continue Reading »

“The oldest and strongest emotion of mankind is fear, and the oldest and strongest kind of fear is fear of the unknown.” — H. P. Lovecraft

A handful of community leaders approached me about halfway through my first year as school leader. Some teachers — particularly the tenured vets — were concerned with certain aspects of my leadership style and were starting to vent to board members and other people of influence.[…] Continue Reading »

“Now, remember, Ben likes to shake things up; don’t be afraid to stand up to him.”

This was my boss, Eric, coaching me on an upcoming first-time meeting with a powerful VP in our organization. I was an ambitious young professional, recently hired from the outside and ready to make my mark at the new company. Eric realized my potential and arranged a meeting with Ben so that I could demo some new training materials that were being set up for Ben’s area of responsibility.[…] Continue Reading »

This post is reprinted, with permission, from the book “The Orbital Perspective: Lessons in Seeing the Big Picture from a Journey of 71 Million Miles,” by Col. Ron Garan (USAF ret.) (Berrett-Koehler Publishers, 2015). Garan is a decorated fighter pilot, astronaut, aquanaut and entrepreneur. He has logged 178 days in space and 71 million miles in orbit.[…] Continue Reading »

The following is an edited excerpt from the paperback edition of “Just Listen: Discover the Secret to Getting Through to Absolutely Anyone,” (March 2015) by Dr. Mark Goulston. @ 2010 Mark Goulston All rights reserved. Published by AMACOM Books. Division of American Management Association, 1601 Broadway, New York, NY 10019

If you enjoy this article, join SmartBrief’s e-mail list for our daily newsletter on being a better leader and communicator.[…] Continue Reading »