Archive for bestpractices SmartBlogs

The three main things people use their mobile phones for are calling, texting and e-mailing. Mobile coupons are 10 times more likely to be redeemed than traditional coupons. Forty-two percent of your customers want to opt in to receive specials, coupons and announcements from you, and less than 5% of customers will choose to opt out. Half your customers will make special trips to redeem those coupons.[…] Continue Reading »

In my first post on how to utilize your Generation Y workforce, I explained how to find and hire the best Gen Y workers. In this post, I’ll share more tips from Sean Finter of Barmetrix on how to best utilize your young workforce. During his information session at the International Restaurant & Foodservice Show of New York, Finter explained that there are three levels of engagement when it comes to your employees: engaged, disengaged and actively disengaged.[…] Continue Reading »

Rebecca LeHeup, executive director of the Ontario Culinary Tourism Alliance, shares her experience as a panelist for Social Media Week Love Chef (#SMWTOLoveChef).

Melanie Coates of the Fairmont Royal York used Social Media Week as a platform to introduce its new executive chef, Collin Thornton, who left the Fairmont Orchid in Hawaii to return to his hometown of Toronto.[…] Continue Reading »

Pinterest’s secret scheme is exposed; what Facebook is hiding from you; and what you need to know about Gentlemint.

It’s all in this week’s top five most-clicked links in SmartBrief on Social Media:

Image credit: narvikk, via iStockphoto[…] Continue Reading »

The business buzzwords you should cut from your vocabulary; tragic tales of terrible coworkers; and four reasons why employees call it quits.

It’s all in this week’s top five most-clicked links in SmartBrief for CFOs:

Image credit: narvikk, via iStockphoto[…] Continue Reading »