Archive for backlash SmartBlogs
By Murray Newlands on August 10th, 2012 | 28694Comment on this postHow+Southwest+Airlines+bounced+back+from+a+social+media+snag2012-08-10+12%3A06%3A47Murray+Newlandshttp%3A%2F%2Fsmartblogs.com%2F%3Fp%3D28694
Frequent flyers, you missed out if you did not catch the 50% off fall-flights deal that Southwest Airlines offered via Twitter, Facebook or Mashable if you booked Aug. 3. To celebrate an important milestone on Facebook, reaching the remarkable number of 3 million fans on Facebook, the airlines company organized a promotional deal for fans as a thank-you if they booked that Friday.[…] Continue Reading »
It’s fun to scoff at haters who don’t get the power of social media or flaunt the wisdom of the crowd. But what do you do when the crowd turns on itself?
The idea that users will someday get sick of social networks and tune out entirely is hardly new. The first person to try to convince me to quit Facebook did so in 2006 — and we’re both still active users.[…] Continue Reading »