Posts Tagged ‘Zappos’
Do you answer the social telephone?
This poll analysis was written by Jeremy Victor, president of Make Good Media and editor-in-chief of B2Bbloggers.com. For more of his writing, visit B2Bbloggers.com and follow him on Twitter and Google+. SmartPulse — our weekly nonscientific reader poll in SmartBrief on Social Media — tracks feedback from leading marketers about social media practices and issues. [...]
How Zappos makes social media a part of its company culture
This post was written by SmartBrief technology editor Susan Rush. When it comes to social media, Zappos.com just gets it. Social media is not just a business strategy, it should be part of the culture, said Zappos’ Thomas Knoll during the “Social Media in Action: Philosophies, Strategies and Tactics That Consistently Win” panel discussion at [...]
This week’s most clicked
The 5 most-clicked links in SmartBrief on Social Media this past week: 3 brand-building lessons from Zappos 7 ways to strengthen your brand Apologize with flair The secrets of winning Twitter headlines Why CEOs are hostile to social networking
SXSW: Fear of missing out, part 1
Without a doubt, the most painful thing about SXSW is the fear of missing out (FOMO). With more than 1,900 bands performing, 200 films screening and 300 panels taking place over the course of one week, it’s a lot to get one’s mind around. And that doesn’t even factor in meetings, blogging and chance encounters with [...]
