The Gov 2.0 space is full of evangelists trumpeting the ability of  social-media technology to make government more responsive, efficient and collaborative. But you can’t guard against the potential dangers that can come from combining social media and the business of government unless you’re willing to acknowledge the risks involved.
“Things like access and transparency sound [...]

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This post is by Kaukab Jhumra Smith, a contributing editor at SmartBrief.
When Twitter agreed to allow the Library of Congress to archive its tweets, the public response to the news brought down the library’s website. That hadn’t happened since the release of the Starr Report in 1998, said Hope O’Keeffe, the library’s associate general counsel.
The [...]

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U.S. Hispanics are a cultural and economic powerhouse. They make up more than 15% of the U.S. population — and over the next 40 years, that figure will increase to more than 30%.
Yet many firms do little or nothing to try to connect with this growing audience. Maybe the problem is just that many organizations [...]

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This post is by Kaukab Jhumra Smith who is attending Gov 2.0 in Washington this week.
Tim Berners-Lee, the guy who literally invented the World Wide Web — the system of linking multimedia documents on remote computers — used a single prop throughout his rapid-fire presentation at Gov. 2.0 today to advocate for the use of [...]

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This post is by Kaukab Jhumra Smith, a contributing editor for SmartBrief. She is reporting live from Gov 2.0 this week.

Ideas do not spread because they are “good,” according to Dan Zarrella, author of “The Social Media Marketing Book.” “I have to myth-bust this,” Zarrella said. “There are plenty of good ideas that do not go anywhere [...]

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In advance of tomorrow’s Sweets and Tweets event, Social Networking: the Two Dirtiest Words in Gov 2.0, we had the chance to fire some questions at one of the speakers and leading voices on Government 2.0, Mark Drapeau. Mark (@cheeky_geeky) is a biological scientist, as well as a government and private-sector consultant. He writes on [...]

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I attended a brilliantly packaged event last week, Blogging and Cupcakes: Using Social Media in a Crisis. Not a fan of getting to Georgetown at rush hour in the rain, I wavered, but with a curious confection of a title and Debbie Weil, a member of our SmartBrief on Social Media Advisory Board as co-host, [...]

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