Comments on: Andy’s Answers: How Dell’s social media program is evolving

By: User opinions matter in making a decision. 3 things you can do about it.

User opinions matter in making a decision. 3 things you can do about it. — Tue, 02 Nov 2010 18:10:48 +0000

[...] Monitor what is being said about you and engage with those who are sharing. Monitoring tools like Radian6 make the listening much easier. But implementing organizational practices to engage is also an important step. Dell learned the hard way but has recently become a leader in this area. More on this at Andy’s Answers blog. [...]

By: @ashleylaurel

@ashleylaurel — Fri, 23 Apr 2010 21:03:48 +0000

Thanks so much for sharing this presentation! It is especially great to see @lionelatDell’s comments on LinkedIn – perfectly aligned with our thinking!

We leverage our CIO Forum on LinkedIn for thought leadership and research-based programs we’re doing for clients like Dell. This group of more than 30,000 members has continued to grow as an exciting and prominent place to generate the kinds of discussions that our clients want on the social web.

My recent post IT Buyers Speak Out

By: @LionelatDell

@LionelatDell — Wed, 21 Apr 2010 02:10:12 +0000

JoeJ: Sure... thanks for the interest in my presentation. You can download it from our SlideShare account here:http://bit.ly/cQfmpb. And in case you're interested, I offered a bit more perspective on my Direct2Dell post here:http://bit.ly/a2Uvsn. Any questions or thoughts... let me know.

By: JoeJ

JoeJ — Tue, 20 Apr 2010 23:30:27 +0000

Can we get the presentation Lionel is referencing?

By: @BillatDell

@BillatDell — Tue, 20 Apr 2010 21:38:00 +0000

The Czar approves of this post.

By: @LionelatDell

@LionelatDell — Tue, 20 Apr 2010 20:51:54 +0000

Andy… nice summary . And thanks for the opportunity to discuss the topic at BlogWell. While we've got more work to do in terms of scaling social media beyond a centralized team, I'm excited by the possibilities.

Thanks again,
LionelatDell