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	<title>Comments on: Andy&#8217;s Answers: How to respond to customer feedback</title>
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	<description>SmartBlog on Social Media is a blog providing insights on successful social media marketing for businesses.</description>
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		<title>By: 3 tips for online conversations &#171; FCEdge Powerful Marketing Communications</title>
		<link>http://smartblogs.com/socialmedia/2009/10/29/andys-answers-how-to-respond-to-customer-feedback/comment-page-1/#comment-17459</link>
		<dc:creator>3 tips for online conversations &#171; FCEdge Powerful Marketing Communications</dc:creator>
		<pubDate>Tue, 03 Nov 2009 17:26:39 +0000</pubDate>
		<guid isPermaLink="false">http://smartblogs.com/socialmedia/?p=5863#comment-17459</guid>
		<description>[...] monitor the conversation and keep that engagement public so others can benefit from it, she notes.  SmartBrief/SmartBlog on Social Media  Possibly related posts: (automatically generated)Google said to be in talks to acquire Brightcove5 [...]</description>
		<content:encoded><![CDATA[<p>[...] monitor the conversation and keep that engagement public so others can benefit from it, she notes.  SmartBrief/SmartBlog on Social Media  Possibly related posts: (automatically generated)Google said to be in talks to acquire Brightcove5 [...]</p>
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		<title>By: Lisa McGrath</title>
		<link>http://smartblogs.com/socialmedia/2009/10/29/andys-answers-how-to-respond-to-customer-feedback/comment-page-1/#comment-17297</link>
		<dc:creator>Lisa McGrath</dc:creator>
		<pubDate>Thu, 29 Oct 2009 17:43:03 +0000</pubDate>
		<guid isPermaLink="false">http://smartblogs.com/socialmedia/?p=5863#comment-17297</guid>
		<description>Have passed this on to many folks in my organization.  Thanks for the tips!</description>
		<content:encoded><![CDATA[<p>Have passed this on to many folks in my organization.  Thanks for the tips!</p>
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		<title>By: Twitter Trackbacks for SmartBlog On Social Media » Andy’s Answers: How to respond to customer feedback [smartblogs.com] on Topsy.com</title>
		<link>http://smartblogs.com/socialmedia/2009/10/29/andys-answers-how-to-respond-to-customer-feedback/comment-page-1/#comment-17283</link>
		<dc:creator>Twitter Trackbacks for SmartBlog On Social Media » Andy’s Answers: How to respond to customer feedback [smartblogs.com] on Topsy.com</dc:creator>
		<pubDate>Thu, 29 Oct 2009 13:39:05 +0000</pubDate>
		<guid isPermaLink="false">http://smartblogs.com/socialmedia/?p=5863#comment-17283</guid>
		<description>[...] SmartBlog On Social Media » Andy’s Answers: How to respond to customer feedback  smartblogs.com/socialmedia/2009/10/29/andys-answers-how-to-respond-to-customer-feedback &#8211; view page &#8211; cached  I’m thrilled to announce that my company, GasPedal, is hosting Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference on Dec. 16 in Chicago. It’s going to be a... (Read more)I’m thrilled to announce that my company, GasPedal, is hosting Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference on Dec. 16 in Chicago. It’s going to be a practical, hands-on day filled with 12 how-to classes, 12 real-world case studies, and six brilliant authors. (Read less) &#8212; From the page [...]</description>
		<content:encoded><![CDATA[<p>[...] SmartBlog On Social Media » Andy’s Answers: How to respond to customer feedback  smartblogs.com/socialmedia/2009/10/29/andys-answers-how-to-respond-to-customer-feedback &ndash; view page &ndash; cached  I’m thrilled to announce that my company, GasPedal, is hosting Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference on Dec. 16 in Chicago. It’s going to be a&#8230; (Read more)I’m thrilled to announce that my company, GasPedal, is hosting Word of Mouth Supergenius: The “How to be Great at Word of Mouth Marketing” Conference on Dec. 16 in Chicago. It’s going to be a practical, hands-on day filled with 12 how-to classes, 12 real-world case studies, and six brilliant authors. (Read less) &mdash; From the page [...]</p>
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