By Tricia Smith on June 27th, 2011 | 16530Comment on this postRamon+DeLeon+on+how+Domino%26%23039%3Bs+delivers+the+%26quot%3Bwow%26quot%3B2011-06-27+10%3A33%3A35Tricia+Smithhttp%3A%2F%2Fsmartblogs.com%2Fsocialmedia%2F%3Fp%3D16530
As a partner in six Chicago-area Domino’s Pizza restaurants, Ramon DeLeon knows the importance of reaching out to customers. During this year’s BlogWorld and New Media Expo, he spoke with SmartBrief’s Jesse Stanchak about how making one valuable connection could end up being worth more than you may think.
DeLeon says that great promotions and customer service can have a ripple effect so give customers an experience worthy of telling their friends about. “Give people ‘wow’ to share and they will share it,” he said.
He adds that even the busiest business owner should find time for social media. DeLeon says it allows him to “connect with the customers, let them know that I’m listening.”
DeLeon calls another of his strategies “instinct marketing” — paying attention and having the right tools to share important moments and developments with your customers.
For more of DeLeon’s tips, watch the video:
- 3 ways restaurants can be more engaging on Facebook
- Is the social media universe still expanding?
- Are video ads good for Facebook?
- 6 ideas to help take advantage of Facebook’s new cover photo rules
- Why Google+ is the better platform for marketers