??Any good marketer can write great copy and buy advertising to get a message out there. But a social media marketer has to depend on the trust and respect of the community of fans to spread content.

If you don’t have this trust, you don’t have a chance. And what builds trust is a dedication to honesty and ethics in social media.

In my speech at BlogWell, I talked about what it takes to do this at your company. The good news: Disclosure doesn’t have to be complicated. Here are the three elements all disclosures should include:

  • Who are you? What’s your true identity? Do you work for the company? Do you work for their agency? Did you sign up for a program? There’s no wrong answer, but readers need to understand the relationship.
  • Were you paid? Did you get money? Did you get a free sample? A trip? A loan of an expensive item? Samples and freebies are fine; you just need to make sure readers understand any financial incentives behind the content.
  • Is it an honest opinion based on a real experience? This goes beyond social media: If someone writes and endorsement for you and they never actually used your product, that’s just plain, old-fashioned false advertising.

And if you like this presentation, be sure to check out our upcoming BlogWell events in New York and Washington, D.C.

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3 Responses to “Andy’s Answers: 3 elements of proper social media disclosure”

  1. [...] Click here to view the embedded video. BlogWell Philadelphia Social Media Ethics Briefing, presented by Andy Sernovitz View more presentations from GasPedal. [...]

  2. [...] This post was mentioned on Twitter by SmartBrief on SocMed, Taylor Wiegert, Softwind Studio, Jeff Gibbard, Yuriy Gumen and others. Yuriy Gumen said: RT @SBoSM: 3 elements of proper social media disclosure http://bit.ly/gHKgwH [...]

  3. [...] This post was mentioned on Twitter by PRO Start, Aaron @ Refynr.com. Aaron @ Refynr.com said: Read: Andy’s Answers: 3 elements of proper social media #disclosure http://goo.gl/fb/dHeZ8 #andysanswers #blogging [...]

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