CME Group is one of my favorite examples of how a business-to-business brand — in a highly regulated industry, no less — can do amazing things using social media.

In just a few short years, CME Group has built one of the most-followed accounts on Twitter and has found ways to use LinkedIn as a powerful platform to connect traders and stakeholders.

In his recent BlogWell presentation, Allan Schoenberg shared the details behind the company’s social-media strategy. A few takeaways:

  • Do a few things and do them well. Schoenberg says that while there’s a seemingly infinite number of tools the company could use in social media, it is focused on being great on Twitter, LinkedIn, and its two key blogs.
  • LinkedIn is a great platform for targeted, private discussions. Schoenberg and his team have set up a few private LinkedIn groups around specific industry topics that have proven to be great ways to build relationships with traders.
  • Twitter is an opportunity to be fast. A key part of CME Group’s Twitter strategy is keeping its more than 750,000 followers up to date on breaking news, updates, and any information that can give the company an edge.

Watch the video:

And if you like this presentation, be sure to check out our upcoming BlogWell in Philadelphia on Nov. 9.


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4 responses to “Andy's Answers: How CME Group is using LinkedIn and Twitter to connect with fans”

  1. […] This post was mentioned on Twitter by Eliot Frick, Kathy Meyer, Jason Murphy, youredgeonline, Michael Garvin and others. Michael Garvin said: #socialmedia Andy's Answers: How CME Group is using LinkedIn and Twitter to connect with fans […]

  2. Shamayne says:

    Interesting article. Will definitely be utilizing more of the social media resources.
    My recent post Marketing tip 57- Charitable dollars are marketing dollars

  3. Kat Cole says:

    Thanks, Andy & Crew – great insights – all leaders should take notes from different industries and borrow the "best of" practices, systems and ideas. Love CME's simple philosophy.
    My recent post Everyday You Matter