Andy’s Answers: What you need before you worry about word of mouth
By Andy Sernovitz on May 7th, 2009 | 31833 comments on this posthttp%3A%2F%2Fsmartblogs.com%2Fsocial-media%2F2009%2F05%2F07%2Fandys-answers-what-you-need-before-you-worry-about-word-of-mouth%2FAndy%27s+Answers%3A+What+you+need+before+you+worry+about+word+of+mouth2009-05-07+15%3A01%3A30Andy+Sernovitzhttp%3A%2F%2Fsmartblogs.com%2Fsocialmedia%2F%3Fp%3D3183
You can be amazing at word of mouth. It’s not a difficult science, nor does it require a deep understanding of marketing — but nonetheless, not every company or every marketer is ready for it. If you’re reading these points below and nodding your head, you’ve got a real shot at earning some fantastic word of mouth.
What it takes:
- You have a fantastic product or service. No gimmicks, giant budgets, or fancy campaigns can create sustainable word of mouth for average products created for average people.
- You’re ready to commit. Word of mouth is a journey, not a shortcut. You’ve got to commit to earning the respect and recommendation of your fans.
- You’re ready to release your grip. Word of mouth is something you encourage, support, and work daily to earn — but it’s not something you control. The world will take your story and share it as they want — not everyone is ready for that.
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31833 comments on this posthttp%3A%2F%2Fsmartblogs.com%2Fsocial-media%2F2009%2F05%2F07%2Fandys-answers-what-you-need-before-you-worry-about-word-of-mouth%2FAndy%27s+Answers%3A+What+you+need+before+you+worry+about+word+of+mouth2009-05-07+15%3A01%3A30Andy+Sernovitzhttp%3A%2F%2Fsmartblogs.com%2Fsocialmedia%2F%3Fp%3D3183Permalink
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Word of my coining a phrase to point out negative behavior by some young girls started a snarky blogspread. I wasn't ready for how that made me feel! But, the good news is the message got out there, and that is all I really care about! The story morphed more and more as other bloggers ran with it. I had no control over it. But at least people were talking about it, good or bad. That's a start at least! thanks for your great tips. very helpful.
Dr. Jenn
[...] a recent post I did for the SmartBlog on Social Media. You can follow the blog here or subscribe to the [...]
[...] a recent post I did for the SmartBlog on Social Media. You can follow the blog here or subscribe to the [...]