Posts Tagged ‘SmartPulse’

Rebecca Pollack Scherr

Restaurants plan to raise prices in face of higher food costs

SmartPulse — our weekly reader poll in Restaurant SmartBrief — tracks feedback from restaurant owners and managers about current trends and issues. Last week’s poll question: Is your restaurant raising prices because of higher food costs? 70.99% — Yes. 21.6% — No. 7.41% — I don’t know. Restaurant-industry consulting firm Technomic predicts that prices at [...]

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Megan Conniff

What’s your biggest customer pet peeve?

SmartPulse — our weekly reader poll in SmartBrief on Restaurants — tracks feedback from restaurant owners and managers about current trends and issues. Last week’s poll question: What’s your biggest customer pet peeve? When guests request dishes not on the menu — 10.42% Picky eaters! Substituting ingredients isn’t always easy — 17.36% Diners who idle [...]

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Rebecca Pollack Scherr

Restaurant SmartBrief readers’ thoughts on football-related promotions

SmartPulse — our weekly reader poll in SmartBrief on Restaurants — tracks feedback from restaurant owners and managers about current trends and issues. Last week’s poll question: Is your restaurant offering any football-related promotions? Yes — 48.19% No — 48.19% I’m not sure — 3.61% Game day can mean a big business for some restaurants, [...]

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Megan Conniff

Restaurant SmartBrief readers’ thoughts on franchising

SmartPulse — our weekly reader poll in SmartBrief on Restaurants — tracks feedback from restaurant owners and managers about current trends and issues. Last week’s poll question: Does your restaurant franchise? I am a franchisee. — 13.04% I work for a company that franchises, but I am not a franchisee. — 35.87% My restaurant is [...]

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Megan Conniff

5 crazy menu items in 2010

SmartPulse — our weekly reader poll in SmartBrief on Restaurants — tracks feedback from restaurant owners and managers about current trends and issues. Last week’s poll question: Have you ever added an unusual or outrageous ingredient or dish to your menu? Yes, adding a menu item with an unusual ingredient or name can be a [...]

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Megan Conniff

What McDonald’s glass recall taught us about PR

SmartPulse — our weekly reader poll in SmartBrief on Restaurants — tracks feedback from restaurant owners and managers about current trends and issues. Last week’s poll question: Have you ever participated in a recall? Yes, and I thought the recall was handled well — 46.43% I haven’t participated in a recall yet — 33.33% I [...]

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