Posts Tagged ‘workplace conflict’
Q-and-A: How managers can effectively mediate conflicts in the workplace
Steven Dinkin is president of the National Conflict Resolution Center, the first such center to have developed a mediator credential based on training, experience and performance. He is also a co-author of “The Exchange: A Bold and Proven Approach to Resolving Workplace Conflict,” which details the four-stage mediation strategy that allows managers to effectively deal [...]
Design for conflict: Why you should have a few fights in your company
This post is by Greg Kesler and Amy Kates, managing partners at Kates Kesler Organization Consulting, the authors of “Leading Organization Design: How to Make Organization Design Decisions to Drive the Results You Need.” The authors consult with global companies trying to maximize value-delivery through organization design. E-mail them at greg@kateskesler.com and amy@kateskesler.com. Get ready [...]
This week’s most clicked
The 5 most-clicked links in SmartBrief on Workforce this past week: 5 ways to deal with an arrogant colleague 6 scenarios where micromanagement is justified 3 steps for hiring — and retaining — the best leaders How the New York Jets keep workers pumped 40 minutes to a more productive you 4 ways to build [...]
Keeping the political peace in the workplace
It was bound to happen. But I didn’t think it would happen to my friend Scott — my only friend who is an ex-Marine and who comes complete with the tats, Harley and really scary sunglasses. He’s not exactly Switzerland, with friends, over a pitcher of ‘ritas and a bowl of guac. But the Monday [...]
Today’s bonus tracks: Make meetings worth your time
To keep the Brief in SmartBrief, we have to leave out a lot of good stories each day. Here are three worth reading that didn’t make your daily SmartBrief on Workforce newsletter: Why it’s so easy to get discouraged now Make meetings worth your time How to deal with others’ mistakes
Why we’ll miss ambiguity
Today’s guest post is by Jason Seiden, author of the award-winning “How to Self-Destruct: Making the Least of What’s Left of Your Career,” and “Super Staying Power: What You Need to Become Valuable and Resilient at Work.” Younger generations are growing up less able to cope with uncertainty and ambiguity than older ones. This isn’t [...]
Having the scary conversations
Today’s guest post is by Joseph Grenny, author of the New York Times-bestseller “Crucial Conversations” and co-founder of VitalSmarts, an innovator in corporate training and organizational performance. Read more at Crucialskills.com. My co-authors and I have long observed people’s fear of holding crucial conversations. The reality is that when it comes to talking about high-stakes, [...]
A vote for kidnapping?
Last week’s SmartBrief on Workforce poll: Is it ever acceptable to “sequester” a boss during protests over layoffs or other company action? No, 87% Yes, 13% Whoa. Now, no one loves “Nine to Five” more than I do, but I’m shocked that 13 percent of you voted that essentially kidnapping bosses was ever OK. Those [...]
