Posts Tagged ‘Twitter’
Announcing the winners of the SmartBrief holiday giveaway
Congratulations to the following winners of our SmartBrief holiday giveaway! Thanks to everyone who participated in the contest! The winner of the written entry is Mari Whitney, who left this comment: “One Christmas, our large family made the decision to only exchange gifts that we made, and we drew names, which were kept a secret. [...]
A SmartBrief gift to get you in the holiday spirit: Win a $50 gift card
UPDATE: We have announced our two winners. A big congrats to Mari Whitney, who left this comment, and Leah Ekmark, who left this winning tweet. Thanks to all who entered! Want a chance to win $50 and make your holiday season a little bit richer? Read on for details. In November, SmartBrief produced an inaugural [...]
Live from #OPENNYT: Better safe than sorry is no way to approach social media
One of the mistakes American Express has made in recent years was being too cautious with social media, said Susan Sobbott, president of American Express OPEN, Monday during the panel on “Decoding the New Digital Consumer” at The New York Times Small Business Summit. American Express is all caught up now and engaging on a [...]
With a little help from technology, you can harness the power of social media for customer service
The second post in SmartBrief’s Spotlight on Customer Service series is brought to you by First Data, a global leader in electronic commerce and payment processing. Check out First Data’s white paper on using e-gifting to drive your social-marketing strategy and improve customer relationships. Not only do people care about customer service received from businesses, [...]
The 140-character comeback strategy
The other day I was talking with a highly accomplished HR consultant, whose business took a real beating during the market downturn. Before long, our chat morphed into a focused discussion around her expertise, and I found myself taking notes. “Say,” I said, “how’s about we make this official, and I write an article based [...]
Today’s bonus tracks: Building a team that works
Instead of trying to make the process shape the team — why not let the team shape the process? “Give your team a bit of time to play around and figure out where you want to go before officially launching anything,” Celine Roque writes. Once you’ve got your team set up, focus on cultivating a [...]
The cruel hand of Twitter
Last week’s SmartBrief on Workforce poll: If “Cisco fatty” were your hire, would you rescind the offer? Yes — 90% No — 10% I’m with the vast majority of you — that guy would have been out looking for another job. Maybe I’m too harsh, but I think his decision to broadcast his derision at [...]
This week’s most clicked
The 5 most-clicked links in SmartBrief on Workforce this past week: How Twitter can cost you a job Manage like Dilbert? In defense of doodling 12 reasons old management won’t fly with “Generation F” 5 tips for networking events Image credit, iStock
