Posts Tagged ‘management skills’
This week’s most clicked
How to be a human lie detector when it comes to your employees; why flexible work is better than punching a clock; and Jack Dorsey does double duty in Silicon Valley. Read about all this and more in this week’s top five most-clicked links in SmartBrief on Leadership: How to tell when your workers are lying [...]
Q-and-A: How managers can effectively mediate conflicts in the workplace
Steven Dinkin is president of the National Conflict Resolution Center, the first such center to have developed a mediator credential based on training, experience and performance. He is also a co-author of “The Exchange: A Bold and Proven Approach to Resolving Workplace Conflict,” which details the four-stage mediation strategy that allows managers to effectively deal [...]
Q&A with Edward Hess: Easy strategies for entrepreneurs
Edward Hess is a professor of business administration at the University of Virginia and author of “Growing an Entrepreneurial Business: Concepts & Cases.” I interviewed Hess about creating a new business and the most common challenges that face entrepreneurs. What is the No. 1 challenge of growing an entrepreneurial business? Growth is change; growth requires [...]
John Hamm, on the 3 games of leadership
John Hamm is author of “Unusually Excellent, The Necessary Nine Skills Required for the Practice of Great Leadership.” Miri McDonald, a strategic communications consultant, recently spoke with Hamm about the principles behind his book. An edited transcript of their conversation follows. How is this book different from all of the other leadership books out there? As a [...]
7 deadly sins of delegating
Today’s guest post is by Ron Ashkenas, a managing partner of Robert H. Schaffer & Associates and author of “Simply Effective: How to Cut Through Complexity in Your Organization and Get Things Done.” We all complain about complexity in organizations, but sometimes we cause that complexity ourselves through unconscious but counter-productive management actions. One area [...]
The Lake Wobegon of HR
Last week’s SmartBrief on Workforce poll question was How would you rank your skill level in interviewing potential hires? Good — 43% Average — 28% Excellent — 17% Weak — 11% Poor — 1% SmartBrief on Workforce readers assessed their interview skills pretty highly in this poll. Are we that good? Or are we succumbing [...]
