Mentoring can be a difficult relationship to navigate for both mentors and mentees, but there are several steps that participants can take to ensure that they get the most out of the relationship. Finalists for Mentor Scout‘s Mentor of the Year award recently talked with Nobscot CEO Beth N. Carvin about some things to keep in mind when working on establishing a good mentoring relationship.

Mentoring is a two-way street
The mentor and the mentee each have responsibilities when it comes to building a good relationship. “My expectation is there is an open and trusting dialogue up front,” said UTC Aerospace Systems’ Samantha Stovall, recipient of the 2012 Mentor of the Year award. Stovall said she tried to set expectations up front and establish open communication right away with her mentee, Danielle Wilke. She said Wilke was expected to compile a list of her five- and 10-year goals, her strengths and weaknesses and professional issues she wanted to work on, while Stovall came up with exercises for Wilke to do and books for her to read. (read more…)

“Nothing is less important than which fork you use. Etiquette is the science of living. It embraces everything. It is ethics. It is honor.” ~ Emily Post, American expert on etiquette

Is there a proper “etiquette” for leaders to follow when developing their teams? I’ve often heard it said that etiquette is simply helping others to feel comfortable in unfamiliar surroundings. Taken in this context, there is a connection to career development and etiquette because leaders are well-positioned to help their followers navigate the uncertainty that often comes with a career transition.

So where does honor fit into the equation? As the mother of modern manners points out, rules aren’t the governing factor in the science of living — honor is. When leaders come from a place of honorable intention with career development, they are stewards of their followers’ careers in the best possible way. They aren’t squeezing somebody into a predefined mold because the company policy said that how it must be. (read more…)

For decades, management science has concerned itself with researching and developing sophisticated systems for understanding and unleashing employee motivation. In organizations, we’ve experimented with countless combinations of possible solutions to arrive at that magical motivational mix. We’ve tried:

  • Compensation, bonuses, and different takes on doling out the almighty dollar to inspire employees
  • Recognition in a variety of flavors, including verbal reinforcement, physical tokens and reminders, and exotic trips
  • Team structures that support relationships and greater autonomy
  • Enticing work spaces (because what says ‘motivation’ more than a pool table and hanging out with Fido from 9 to 5?)
  • Flexible schedules and remote working opportunities

Is it possible that we’ve over-engineered a complex solution to a simple problem? Is it possible that it’s a lot more organic and more altruistic than all of this? Is it possible that motivation can be enhanced and even optimized simply by helping others connect their work with the value it brings to others? (read more…)

What do Salesforce.com, Foot Locker, Disney, Whole Foods and Knowledge Universe U.S. have in common? A commitment to success through corporate philosophies that emphasize the value of satisfied employees and customers, and the importance of the long term over the short term, according to C-suite leaders on Monday at the Milken Institute Global Conference.

The session, “Value and Values: Building a High-Performance Company,” was a relatively rare showcase for the value of corporate social responsibility, or CSR, from the perspective of the C-suite. Each CEO (and Disney’s CFO) faces different challenges in different industries, but each has been able to bridge the values language of being a good corporate citizen with the strategic language of a strong, growing enterprise.

Notably, these leaders de-emphasized their role in sustaining their companies’ cultures and values, pointing repeatedly to the importance of hiring the right employees, giving them a voice and a chance to shine, and the long-term payoffs this can provide.  They appeared to be executing what executive coach Jeff Orr advised this week:

“More often than not, businesses and organizations that don’t foster both character development and competency find themselves falling behind their competition in market share, reputation, employee retention, and profit.”

What drives your company, and what do you value? (read more…)

If you’re a man leading people in your company, chances are that you feel somewhat stymied in how to address one of the biggest talent-management problems all companies face: How to keep bright, talented women from leaving the company before they make it into the leadership ranks.

McKinsey data shows that in the pipeline, from entry level to vice president, the average company watches about 25% of its best female talent walk out the door. They’re not all leaving the workforce, but they are leaving corporate America. This women’s leadership gap, says Joanna Barsh of McKinsey, is a “canary in the coal mine” for losses of male leadership talent in other socioethnic categories as well.

Most male leaders now understand that women are good for business and that retaining women is more complicated than offering flextime and nursing stations in the bathroom. The male leaders I talk to who want to help address this problem don’t quite know what to do. (read more…)