9781118910665.pdfThe stress of having too much to do and too little time to get it all done is a wonderfully modern problem. After all, it can mean you wield great authority, are working on big and important problems, and, in many cases at work, you are well-compensated.

But being “Overworked and Overwhelmed,” as Scott Eblin named his latest book, is not just some problem we’d all love to have. Being overworked and overwhelmed means you are risking your health, your relationships and — despite your endless hours of work — your ability to be productive, to lead and to make smart decisions. You’re probably not prioritizing, not setting boundaries. You’re almost certainly rushing from one task and thought to another so quickly and so often that you aren’t listening to or focused on any of it. When’s the last time you took a deep breath (or three, as he recommends)?

What is this problem caused by? (read more…)

I’m a big fan of old movies, and I especially like the dramas that focus on men and women who beat the odds. We say those characters have moxie.

Moxie sums up the guts and gumption a leader needs to succeed when times are tough and the circumstances are daunting.

Leaders with moxie are do-ers, enablers and achievers. Individuals with moxie are those who seek to make a positive difference in their own lives as well as lives of others around them.

Leaders with moxie are those with the courage to be counted, the get-up-and-go to take action, and the desire to get recognition for their teams as well as themselves.

John Baldoni is chair of leadership development at N2Growth, is an internationally recognized leadership educator and executive coach. In 2014, Trust Across America named him to its list of top 100 most trustworthy business experts. Also in 2014, Inc.com named Baldoni to its list of top 100 leadership experts, and Global Gurus ranked him No. (read more…)

SmartBrief is talking directly with small and medium-sized businesses to discover their journeys, challenges and lessons. Today’s post is a Q-and-A with Erik Severinghaus of SimpleRelevance, which works with companies to “pull in and normalize your current data, then use predictive analytics to recommend the best email marketing approach for each customer. ”

Are you a small-business owner and would like to share your story? E-mail me jdasilva [at] smartbrief.com.

View the Small Biz Q-and-A series, and sign up for our free e-mail newsletters on small business and entrepreneurialism.

What does SimpleRelevance do, and what led you in 2011 to say, “I need to start this”?

SimpleRelevance is the first true machine-learning platform for digital marketers. We take in tremendous amounts of data and leverage predictive analytics to significantly improve the efficacy of digital marketing campaigns. For instance, if we’re optimizing a company’s e-mail program, we will automatically ensure that e-mail is sent with the best subject line, content, and at the right time of day to each individual customer. (read more…)

When I was young and new to a corporate position, my manager, Karen, gave me an assignment that involved translating a confusing government regulation into a benefit that would be available for our employees. She was expecting a proposal from me that would detail what needed to be done and then to lead the implementation of the benefit.

At first, I struggled to understand the regulation and had difficulty grasping how this could be put to use in our company. Karen refused to let me off the hook by giving me the answers (that I was pretty sure she had); she simply trusted that I would figure it out. She checked in from time to time to see how I was doing, spoke encouraging words, and left me alone to work out the details. Her tactics eventually resulted in a proposal and the implementation of a significant benefit for our workforce. (read more…)

Is there ever a time when a senior leader can hedge a bit on a core company value? What if he or she is making a genuine effort to live that value, but consistently falls short? And, what if that employee is a key player with deep expertise in a much-needed area? When is the right time to say, “This just isn’t working out”?

These are all questions that the general manager of a growing midsized business faced recently. By many measures, things were going well — revenues were on the rise for the third straight year, employee and customer satisfaction was solid — yet the GM couldn’t shake the feeling that something was off-kilter with his leadership team.

After individual meetings with each of the GM’s six direct reports, it became clear that one team member (“George”) was out of alignment with a core company value. George wasn’t doing anything unethical; in fact, he was an upstanding guy who was smart and dedicated to his team and to the company. (read more…)