Peter, an executive on the CEO’s team, hired me to work with him. Something wasn’t working in his relationships with his peers on the team, and he wanted to figure it out.

He felt ignored, dismissed and disrespected by his peers. They seemed to avoid Peter and often went around him to others in his organization for decisions that he should be making. So I interviewed the CEO and Peter’s peers to ask them about what they observed in the situation.

As it turns out the CEO felt Peter was smart and capable but could push too hard for his viewpoint, and he had given Peter this feedback on several occasions. Peter’s peers described a leader who would dismiss their ideas. He interrupted and talked too much, insistent that his solutions and ideas were the best.

Peter was not interacting well with his peers and they were responding in kind to his poor behavior. (read more…)

SmartBrief is talking directly with small and medium-sized businesses to discover their journeys, challenges and lessons. Today’s post is a Q-and-A with Steve McKee, president and co-founder of McKee Wallwork & Co., an integrated marketing firm in Albuquerque, N.M. McKee is also an author and a columnist for Bloomberg Businessweek.

Are you a small-business owner and would like to share your story? E-mail me jdasilva [at] smartbrief.com.

McKee answered my questions below, and also used his company’s video studio to deliver an on-camera version of those answers. Both are below.

What is McKee Wallwork, and how did it come to be?

McKee Wallwork & Co. is an ad agency that specializes in revitalizing stalled, stuck and stale brands. We’ve conducted significant research to understand how companies can grow consistently, why they stumble and what pitfalls we all must avoid.

We’ve lived on both ends of the growth spectrum ourselves, having once made the Inc. (read more…)

SmartBrief, as part of its Advertising Week coverage, is interviewing top executives at the 4A’s, IAB, MMA and ANA.

In the third post of the series, Interactive Advertising Bureau Vice President Anna Bager discusses how video is reshaping the digital advertising landscape and how IAB works to stay on top this ever-changing space.

Be sure to join SmartBrief’s e-mail list for daily updates on advertising, Web marketing, mobile, social media and more.

We’re chatting with you on the second day of Ad Week, so let’s start with that. What do you see as the big takeaway from this year’s events?

The conference that we’re putting on here is focused on art, beauty and invoking emotion in people. There’s been so much talk about automation and technology in industry, and it’s a big part of what we do, and it can be a great help. But it can also lead to tools that create something artistic. (read more…)

SmartBrief, as part of its Advertising Week coverage, is interviewing top executives at the 4A’s, IAB, MMA and ANA.

In the second post of the series, Mobile Marketing Association CEO Greg Stuart discusses how he turned around the organization amid financial turmoil, why mobile is reshaping advertising and what industries stand to see the most disruption from emerging technologies.

Be sure to join SmartBrief’s e-mail list for daily updates on advertising, Web marketing, mobile, social media and more.

What is the current state of mobile marketing, and where do you see it heading from here?

There’s no question that mobile is relevant, important and matters. How to take advantage of that and exactly what to do remains perplexing for marketers.

Greg Stuart - PhotoI’ve done some modeling on what happens when one marketer figures out mobile before another marketer, and those models suggest that a big marketer who takes first-mover advantage could literally add $1 billion to $2 billion to their market cap as a result. (read more…)

As leaders, we have many pathways to help our team members. What is the best approach? That may depend on the individual. Regardless of the path we choose to be helpful, when we believe in the people with whom we work, it can be magical.

My friend Kerry Douglass, a spiritual director, composer, and musician, writes about the beauty of knowing and being known by another person. She has seen the transformation of
individuals when they find they are accepted. She told me she finds confidence and courage to share her gifts with others when she is reminded of her uniqueness, creativity and
resourcefulness.

Acceptance as we are is very powerful. Being believed in can be deeply gratifying and energizing.

If we believe in our team members, if we show that we accept them and trust them for who they are, and we give them clarity of our expectations and goals for them, they will work hard to live up to our level of trust. (read more…)