Insights Contributor

Recruiting members in the Facebook age

Mark Buzan is Principal and Chief Magnifier in Action Strategies, a full service strategic communications, public relations and public affairs consultancy for non-profits and associations. Find him online at www.actionstrategies.ca and on Twitter at @markbuzan.

Being a member of a business association or volunteering for a charity used to be the ultimate ways to network — that is, until LinkedIn, Facebook and Twitter came along! How can your membership-driven organization survive and even thrive within a landscape of always-on social networking? These are questions I know that trade association executives are facing these days particularly as they attempt to reach out and recruit Generation Y into the leadership of their board and into their staff. Added to this challenge is that for many associations, the perceived value their members receive from their annual dues comes from the opportunity to connect with colleagues, broaden their knowledge of the field and possibly network to build their business. However, in a downturn economy, chances are that members will be looking to other means outside of association events to make these connections.

The key to “bums in seats” at association networking events relates to engaging your members and supporters. To compete and ensure they remain engaged, you must make sure that you provide value to your members and donors and if you’re already providing value, you must make sure you communicate that value. Members, and especially Gen Y-ers, are very savvy “consumers,” electronically connected and looking for value.

Communicating that value will require non-profits to undertake a paradigm shift. In an internet age where your potential market for support is bombarded for appeals for help from thousands of causes, non-profits need move away from mass appeals and work towards narrow casting their message. In other words, addressing messages that directly appeal to the individual.

On Nov. 2, we will be offering a free Webinar on how non-profits can compete with social networks for the networking interests of members and potential supporters. Click here for more information.

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  • Posted by SmartBriefScoop on October 27th, 2009 at 7:40 am

    Smartblog Insights contributor @markbuzan discusses recruiting members in the Facebook age: http://ow.ly/wHvK

    This comment was originally posted on Twitter

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  • Posted by MemberClicks on October 27th, 2009 at 10:31 am

    Recruiting members in the Facebook age: http://ow.ly/wRBG

    This comment was originally posted on Twitter

  • Posted by markbuzan on October 27th, 2009 at 7:20 pm

    SmartBlog Insights » Blog Archive » Recruiting members in the Facebook age | http://ow.ly/wHvK

    This comment was originally posted on Twitter

  • Posted by Splash: A Blog from MemberClicks » Blog Archive » Friday Top Five: Happy Halloween! on October 30th, 2009 at 7:34 am

    [...] Check out this great post on SmartBlog Insights by Mark Buzan about recruiting members in the Facebook age. There’s more information than ever before at our fingertips, but how to use it? It’s [...]

  • Posted by associationjam.org on November 2nd, 2009 at 8:15 am

    Recruiting members in the Facebook age…

    “In an internet age where your potential market for support is bombarded for appeals for help from thousands of causes, non-profits need move away from mass appeals and work towards narrow casting their message. In other words, addressing messages tha…

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