Smartphone-toting consumers are always looking for ways to make their lives easier, and it seems like mobile payments could be another thing for restaurants and other businesses to consider when they are looking to draw new customers and keep loyal ones coming back.
But there is an issue outside of convenience that arises with the subject of mobile payments — data security. The retail industry has accounted for more than 36% of data breaches so far in 2014, the Wall Street Journal reported, and restaurants are not immune to such statistics. For example, P.F. Chang‘s was the victim of a highly publicized breach, and for restaurants that are considering adopting mobile payments, data security is a significant concern.
The introduction of Apple Pay and other mobile payment systems has the potential to change the face of mobile payments. So what should restaurants keep in mind when considering mobile payment systems? (read more…)
When it comes to healthy foods, knowledgeable consumers are now the norm. Food manufacturers are making efforts to communicate nutritional benefits and most recently, protein has been gaining attention as a health trend with more consumers seeking out innovative new products that will keep them satisfied and healthy. One doctor who saw the potential of protein as far back as the 1970s is Robert Atkins, who founded the Atkins Diet, which though controversial, rose in popularity in the early 2000s. We talked to Joe Scalzo, president and CEO of Atkins Nutritionals, Inc., about current health and wellness trends in grocery and how the industry is — or isn’t — addressing those trends.
What are the three biggest trends you’re seeing right now as far as consumer demand and the health and wellness category go?
In the tech industry, the term “disruption,” referring to the drastic alteration of an industry or market, is practically a cliché. Everyone wants to “disrupt” a traditional business, often referencing an attempt to become the next “Uber” of a particular industry, referring to the private car service that has upended the taxi industry. These startups are looking to outsource the daily chores and nuisances that take up consumers’ time and energy, from laundry (Washio) to mailing packages (Shyp) to storage (MakeSpace). And now a new group of tech-savvy entrepreneurs have set their sights on disrupting the food industry.
For our recent Creative Concepts TrendSpotting Report on meal delivery services, Datassential looked at a number of these companies, from the ingredients, dishes and flavors you’ll find on the delivery menu to the ways they are using technology to set themselves apart. We also surveyed consumers for their opinions, from their interest in and experience using these services to the factors that are most important to them. (read more…)