Mobile technology is becoming increasingly prevalent in the lives of consumers, who are looking for more ways to interact with people and brands using their mobile devices. More and more, retailers and restaurants are making use of technology in their physical locations that allows them to enhance the experiences customers are having when they dine or shop.
SmartBrief talked to Maya Mikhailov, chief marketing officer of GPShopper, an integrated mobile platform that helps businesses like food retailers and restaurants build mobile applications that enhance features like commerce and loyalty and creates a “remote control for the brand,” and Ramsey Masri, CEO of OtherLevels, a digital marketing platform that helps mobile marketers engage mobile audiences effectifely. Mikhailov talked about the advantages of technology that uses mobile to interact with customers while they’re in stores, which is where most transactions take place, and three trends in particular that have emerged through the use of such technology. (read more…)
This post is sponsored by TraceGains.
Everyone in an organization has a role in providing our customers superior quality products, says Alejandro Cebado, senior director of quality systems at Bimbo Bakeries USA.
Bimbo Bakeries USA has become the nation’s largest baking company through a series of acquisitions, and now operates more than 60 bakeries across the country. Cebado says working in that kind of environment has enabled him to learn and grow from the influence of the various corporate cultures that have been melded together.
“I have the privilege to lead the BBU Quality and Food Safety team in building, implementing and operating a comprehensive and effective quality system that will support BBU operations in delighting our consumers every day with safe and superior quality baking products,” said Cebado.
SmartBrief recently spoke with Cebado about his role at the company and his advice for young quality professionals.
What are the aspects of your position that you are most passionate about, and why? (read more…)