About the author: Mike Figliuolo | SmartBlogs

Mike Figliuolo Mike is managing director of thoughtLEADERS. Prior to launching his own company, he worked at McKinsey & Co., Capital One and Scotts Miracle-Gro. His is a graduate of the U.S. Military Academy at West Point and author of the leadership book “One Piece of Paper.”

SmartPulse — our weekly nonscientific reader poll in SmartBrief on Leadership — tracks feedback from more than 190,000 business leaders. We run the poll question each week in our e-newsletter.

Last week, we asked: What was your biggest leadership challenge this past year?

  • The business climate was tough and competitive: 26.72%
  • We had internal turmoil in the organization: 44.9%
  • I had big personal leadership challenges: 11.57%
  • My team members had challenges: 7.99%
  • Nothing — it was an amazing year: 8.82%

We have met the enemy and he is us.[…] Continue Reading »

SmartPulse — our weekly nonscientific reader poll in SmartBrief on Leadership — tracks feedback from more than 190,000 business leaders. We run the poll question each week in our e-newsletter.

Last week, we asked: How well does your organization treat clients or customers?

  • Extremely well — we take great care of them: 35.17%
  • Very well — we treat them better than most other companies: 34.88%
  • Well — we do a decent job but could improve a bit: 25%
  • Not well — we could treat them much better: 3.49%
  • Poorly — I’m surprised we even still have customers: 1.45%

Treat them well or someone else will.[…] Continue Reading »

SmartPulse — our weekly nonscientific reader poll in SmartBrief on Leadership — tracks feedback from more than 190,000 business leaders. We run the poll question each week in our e-newsletter.

Last week, we asked: How well do you give difficult feedback?

  • Extremely — I have no problems doing so: 10.57%
  • Moderately — sometimes it’s hard but I get it done: 60.86%
  • Somewhat — I don’t always do a great job with it: 19.77%
  • Not very — I frequently struggle doing so: 7.63%
  • Not at all — I’m terrible at giving difficult feedback: 1.17%

Tough Feedback is Tough.[…] Continue Reading »

SmartPulse — our weekly nonscientific reader poll in SmartBrief on Leadership — tracks feedback from more than 190,000 business leaders. We run the poll question each week in our e-newsletter.

Last week, we asked: Have you ever had what you would consider a major ethical lapse?

  • Yes — I’ve made a big mistake at least once: 48.59%
  • No — I’ve never had an ethical lapse: 51.41%

To err is human.[…] Continue Reading »

SmartPulse — our weekly nonscientific reader poll in SmartBrief on Leadership — tracks feedback from more than 190,000 business leaders. We run the poll question each week in our e-newsletter.

Last week, we asked: Would you rather have a larger leadership role on a smaller team or a smaller leadership role on a bigger team?

  • I want the larger leadership role on a smaller team: 79.09%
  • I prefer the smaller leadership role as part of a bigger team: 20.91%

The Head of the Dog.[…] Continue Reading »