About the author: Lead Change Group | SmartBlogs
Accountability became a management fad in the early 2000s. Unfortunately, in most organizations, accountability has become a hollow and empty slogan that evokes cynicism and sarcasm. People often wave the “A” word around when they want others to get things done or, more commonly, when they are frustrated with others for not getting things done.
The intention behind the concept of accountability has always been to create an environment that allows people to be clear and honest about what they will deliver, rise above challenging circumstances to overcome obstacles, and substitute excuses with relentless action that achieves great results.[…] Continue Reading »
In my latest book. I describe Hidden Leaders as the people in companies that provide a powerful leadership presence despite the fact that their title or position provides them little to no authority. In fact. the topic I’ve received the most feedback on from the book is the importance of leading through relationships.
To the naked eye, it may seem they are simply able to get things done.[…] Continue Reading »
Catch them doing something right.
In today’s busy work environment, we’re all wearing multiple hats and moving at the speed of sound. It’s easy to get caught up in the web of customer demands, staff workload and the drama that occurs when things go wrong. Deadlines missed, customer complaints, quality of work issues… it seems commonplace to follow-up on an issue when something goes wrong with an employee, but how often do we catch our people doing something, right?[…] Continue Reading »
Leadership is hard work. It takes making accurate decisions based often on inaccurate or incomplete data. It requires bringing about change and contending with the resistance that it prompts. It requires caring about those you lead, but remaining objective enough not to get swayed by peoples’ sucking-up. It takes having a thick-enough skin to weather the unending second-guessing and Monday-morning-quarterbacking of critics who assume they could do better than you.[…] Continue Reading »
I walked into our family room and caught my daughter and husband mid-conversation.
The topics: discipline and responsibility, areas my daughter, like any 13-year-old, is less than excited to pursue.
My husband issued a challenge to our daughter to find new role models — people who have succeeded, not only because of intelligence but due to hard work and good character.[…] Continue Reading »