About the author: Julia Russell | SmartBlogs

Julia Russell Julia Russell edits retail and food and beverage newsletters at SmartBrief and covers industry news for SmartBlog on Food and Beverage. She graduated from the Philip Merrill School of Journalism at the University of Maryland in College Park and did media research for cloud-based marketing software provider Vocus before joining SmartBrief.

Counterfeiting of branded goods is growing globally, and losses from counterfeiting cost retailers and manufacturers nearly $1 trillion each year and more than 75,000 jobs in the U.S., according to a study from the Food Marketing Institute and Grocery Manufacturers Association.

“This study pinpoints the opportunities that retailers and manufacturers have to reduce the chance for counterfeit products from reaching shelves and finding their way into consumers’ homes,” said Mark Baum, FMI‘s senior vice president of industry relations and chief collaboration officer.[…] Continue Reading »

From Red Robin’s Seasoned Steak Fries to Dunkin’ Brands’ recent announcement of its Baskin-Robbins ice cream and ice cream bars, it often seems like a natural progression for successful restaurant chains to move into retail offerings of its popular items. But the process is more complicated than customers simply dining at a restaurant and then going to a supermarket to pick up a sauce they liked or a frozen version of an appetizer they had.[…] Continue Reading »

Supermarkets and quickservice chains deliver when it comes to customer experience, according to a new report from the Temkin Group, which found that H.E.B. provides customers with the top-rated experience, followed by Trader Joe’s, Chick-fil-A and Publix. Grocery and quickservice companies account for 15 of the top 21 companies rated in the 2014 Temkin Experience Ratings, which considers 10,000 consumer ratings of 268 companies based on their functional, accessible and emotional experiences.[…] Continue Reading »

Donna Berry is the owner of Dairy & Food Communications, a company that specializes in business-to-business writing, speaking and consulting projects in the dairy, beverage and food industries, and she writes for numerous trade publications, including Dairy Business News, Food Business News, Food Product Design, Meat & Poultry and Baking & Snack. She has a bachelors degree in food science from the University of Illinois and product development industry experience with Kraft Foods.[…] Continue Reading »

The online grocery industry has come a long way since Webvan’s failed attempt in the business, but there is still a long way to go. Online sales currently account for 3.3% of total grocery spending in the U.S., Businessweek reported, and logistics is a complex issue that online grocers must continue to work out in increasingly innovative ways in order to stand out and be successful.[…] Continue Reading »