About the author: Jennifer V. Miller | SmartBlogs
What role does trust play in employee engagement? It’s a fairly large one, according to this Towers Watson research.
The study cites leaders’ ability to “earn the trust and confidence” of employees as one of the top drivers of employee engagement. There is also compelling evidence that trustworthiness has ties to ethics, which significantly ups the stakes.[…] Continue Reading »
Tracey starts her new job today. She is the incoming director of quality for a manufacturing organization, and she’s ready to hit the ground running. Tracey is going have a successful first 30 days in her new role. Why? Because she has made the transition into new organizations on several occasions, and she’s learned a few things about how to go from unknown entity to respected leader in short order.[…] Continue Reading »
Did your New Year’s resolutions include being a better leader? Perhaps not exactly, but if you’re like the many people who want to “get more organized” — it’s the No. 2 resolution, according to research by University of Scranton — then there are opportunities to up your leadership game. But it won’t happen automatically: a mere 8% of people say they fully adopt their New Year’s resolutions, so leaders need a system to stay the course.[…] Continue Reading »
Young kids speak the truth, as anyone who’s ever been called out by a preschooler can tell you. I’ll never forget the time my 3-year-old son looked at me with his innocent, big brown eyes and said, “Mama, you told me that’s a bad word. How come you just said it?” Nothing shines the light on a failed role model opportunity faster than being called on the carpet by a person who barely reaches your waist.[…] Continue Reading »
Many years ago, when I was a corporate training consultant, my client hired a translator named Antonio to work with me to convert a two-day supervisory skills training program from English to Spanish.
The participants of this class all spoke English, but said they’d be more comfortable learning in their native language. Although I hold a degree in Spanish, my Spanish-speaking skills were rusty; a person more skilled in the language was necessary to bring the training to life.[…] Continue Reading »