About the author: James daSilva | SmartBlogs

James daSilva James daSilva is a senior editor at SmartBrief and manages SmartBlog on Leadership. He edits SmartBrief's newsletters on leadership, entrepreneurship and sustainability, among others. Before joining SmartBrief, he was copy desk chief at a daily newspaper in New York. You can find him on Twitter discussing leadership and management issues @SBLeaders

Taso Du Val is CEO and a co-founder of Toptal, which provides companies with elite software engineers and developer teams on a full- or part-time basis. I recently asked him about what challenges face young companies that have found initial success, and what that means for the CEO’s focus and behavior.

So, a company has found initial success, but now the task is maintaining and expanding upon that.[…] Continue Reading »

This post is part of the series “Communication,” a weeklong effort co-hosted by SmartBrief’s SmartBlog on Leadership and the folks at Switch & ShiftKeep track of the series here and check out our daily e-mail newsletter, SmartBrief on Leadership. Don’t subscribe? Sign up.

The best part about working at a place for a few years, especially when you’re in operations and at least somewhat outgoing, is that you get to know everything.[…] Continue Reading »

Today was the first full day of “Communication,” a weeklong blog series co-hosted by SmartBrief’s SmartBlog on Leadership and the folks at Switch & ShiftKeep track of the series here and check out our daily e-mail newsletter, SmartBrief on Leadership. Don’t subscribe? Sign up.

Remote teams, bridging generational differences and preferences, the art of listening, ensuring your message is heard (and you’ve heard theirs), communicating strategy, being honest while being polite — these are all areas of communication in which we regularly fall short, particularly at work but also elsewhere.[…] Continue Reading »

Time Warner Cable will be taken over by Comcast is a $45.2 billion deal pending regulatory approval. The reports are already in about why this deal is happening, why cable companies are so big and monopolistic but also vulnerable.

But what I’m interested in is customer service — or the lack thereof. And, to that end, how cable companies have thrived without being valued by customers and whether that will change.[…] Continue Reading »

“Branding” has a way of bringing out the cynicism in people, especially when it comes to personal branding (see how the not-so-similar sites Gawker and Harvard Business Review recently gave the side eye to Tom Peters’ manifesto “The Brand Called You“). Branding from a corporate standpoint doesn’t necessarily fare much better, with consumers considering most brands to be nonessential and lacking in honesty.[…] Continue Reading »