About the author: John Baldoni | SmartBlogs

John Baldoni John Baldoni is chair of leadership development at N2Growth, is an internationally recognized leadership educator and executive coach. In 2014, Trust Across America named him to its list of top 100 most trustworthy business experts. Also in 2014, Inc.com named John to its list of top 100 leadership experts, and Global Gurus ranked John No. 11 on its list of global leadership experts. John is the author of more than a dozen books, including his newest, “MOXIE: The Secret to Bold and Gutsy Leadership.”

Feedback, as Marshall Goldsmith taught me, is a gift. And as such we need to thank people when they deliver it to us.

It is not enough to say thank you. You also need to learn to accept it — and act up on it.

When the feedback is coming from a trusted source — even if we don’t like that individual — it should be considered, and changes made.[…] Continue Reading »

It takes a strong person to speak truth to power. And so leaders need to surround themselves with strong people, unafraid to tell the boss – the good, the bad, and the ugly.

Leaders need to make it safe for those who give feedback. They should invite push-back, to welcome people who disagree, and, in fact, to reward them for doing so.[…] Continue Reading »

None of us succeed without some kind of setback.

Too often, we don’t acknowledge our ability to deal with the negatives. As a result, we may stay negative, or too self-critical, and, as a result, not recognize the inner resolve that fuels us.

Defeat may always lurk around the corner, but it’s how we deal with it that defines us as the individuals we are, and can become.[…] Continue Reading »

How do organizations appear when they lack a sense of purpose?

Listless!

Employees feel as if they are drifting on a raft without a rudder. They lack direction as well as motivation. They also feel underappreciated and disengaged. By contrast, when people feel purposeful they are engaged and they put forth the effort to succeed for themselves and by extension the entire organization.[…] Continue Reading »

Crises often occur unexpectedly. What can never be unexpected is a leader’s response.

The leader must assume control of the response with alacrity as well as authority. Integral to the response must be the leader’s command presence and the ability to communicate coherently and correctly.

Do these things and the crisis will remain, but people involved in the crisis will be assured that someone is in charge and is mobilizing the right resources and right people to solve the problem.[…] Continue Reading »