About the author: John Baldoni | SmartBlogs
Coaching your employees requires commitment. It must be planned in advance, not done off the cuff.
Management today is really about enabling people to succeed and that means providing them with the guidance, resources, feedback and support they need to do their jobs.
Coupling feedback with expectations is the foundation of manager-to-employee coaching. It’s also the method by which managers can help employees and teams get the work done and promote higher levels of engagement and productivity.[…] Continue Reading »
Have some tough news to deliver?
Use a one-two approach: affirm their value, then critique their performance. Too often managers open with the tough stuff, and when they do they cause the other person to go into a defensive posture — or shut down as psychologists say — and hear nothing else.
If you play it straight and with dignity, you demonstrate that you care about your employees.[…] Continue Reading »
Wise leaders look at what an employee can do rather than what he cannot do.
The lesson for leaders who evaluate people — that is, every leader — is to adopt a “glass half-full” versus a “glass half-empty” attitude. An executive who is evaluating talent should ask three questions about the individual:
- Does this person have the skills to do the job?
Do you trust the people who report to you?
That question is not just about right versus wrong. It’s also about competence versus incompetence. Sometimes managers let things slide because they “trust” their employees will perform.
Trust is a bond between individuals or between teams and their supervisors. It can never be expected, nor imposed. It is earned through example and reinforced through success as well as recognition.[…] Continue Reading »
“Character is like a tree and reputation like a shadow,” wrote Abraham Lincoln. “The shadow is what we think of it; the tree is the real thing.”
Character is what a person is; reputation is how he seems. It is therefore perception that can be interpreted or manipulated in different ways.