Search Results for "edmonds"

The foundation of high-performance, values-aligned corporate culture is a set of clear expectations for performance and values. Most organizations do a better job of clarifying performance expectations than they do clarifying values (or citizenship) expectations, so opportunities abound.

Once performance and values expectations are in place, organizational leaders begin role modeling and coaching to validate desired behavior and action.[…]

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How civil is your workplace? Recent research from Weber Shandwick indicates that more than 4 in 10 Americans have experienced workplace incivility, and 38% of Americans believe that the workplace is becoming more uncivil and disrespectful than a few years ago.

Workplace civility is a global issue. For example, in 2006, a British court awarded a Deutsche Bank employee £800,000 in damages for a “relentless campaign of mean and spiteful behaviour designed to cause her distress.”

There are hard dollar costs to workplace incivility.[…]

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What “cool companies” catch your attention? Are you drawn to them because of the unique brand, their cutting-edge products, their inspired workforce or possibly their consistently wowed customers? My colleagues and I at The Ken Blanchard Cos. seek out best-practice organizations based on two primary elements: high performance and values alignment.

In more than 12 years of research and experience with helping clients refine their corporate cultures, we have identified important practices that are common across the high-performance, values-aligned companies we study.[…]

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I’m coaching a senior leader through his company’s culture change. He recently told me, “Man, this culture management is hard work!” We both laughed — and agreed.

It takes time and energy to tend, monitor, and nurture a safe, inspiring work environment in your organization’s divisions and teams.

Safe, inspiring work environments do not happen by chance. Human foibles and temptations, driven by greed and power, can make companies lousy places to work.[…]

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I wish you could have seen it. Twenty teenagers and four YMCA leaders — including me — were about to embark on a two-day rafting trip.

These kids could not have been more different. Half were from the inner city; half from the suburbs. Two inner city leaders joined us two from the ‘burbs. None of us had any experience with whitewater rafting.[…]

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